Country Oaks Care Center

    215 W Pearl St, Pomona, CA, 91768
    3.2 · 29 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate staff but dangerous neglect

    I saw both kindness and serious neglect. A few staff (a compassionate night CNA, a comforting head nurse, helpful therapists and activities people) went above and beyond, but more often my loved one suffered unsafe, unsupervised care: long waits for bathroom help, delayed meds, missed antibiotics, improper wound dressings, unexplained bruising, poor cleanliness and even flooding/infestations and some theft. Meals and housekeeping were inconsistent, and communication was poor. Despite pockets of good care, I would not recommend this facility.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.17 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.2
    • Meals

      2.6
    • Amenities

      1.0
    • Value

      3.2

    Location

    Map showing location of Country Oaks Care Center

    About Country Oaks Care Center

    Country Oaks Care Center sits in Pomona, California, with a front grass lawn and some shaded outdoor seating areas where folks can sit for a bit of fresh air, and the building's got a front lobby that makes coming and going simple. The center's known as a 5-star facility for quality measures, and you'll see the Country Oaks logo outside. There are semi-private rooms, so people usually share their space. Inside, the rehab gym gets a lot of use with its professional rehabilitation therapists who work to help people regain strength, especially after surgery or a hospital stay. The Physical Therapy department focuses on helping folks walk again and build up their abilities.

    Country Oaks offers sub-acute care and provides skilled nursing care at all hours, with a dedicated team watching over residents' medical and safety needs day and night. Pain management, diabetic management, wound care, and restorative nursing are all part of the care here, so people dealing with complex medical needs can get support. The staff also assists with a variety of rehabilitation programs to help people regain independence and function.

    If someone's feeling low or needs a bit more support, there are activities lined up, like musical performances, outings, outside entertainment, fitness activities, and stretching exercises-all meant to keep up spirits and help with socializing and mental health. The community plans individual activities based on what each resident can do or enjoys, to promote mental wellbeing and encourage moving around. Residents' psychosocial needs get attention, too, and social services staff can help families with information, requests, and care or discharge planning. The secure environment, both indoors and outdoors, aims to keep people safe while they get care and therapy. The nursing team works with each person and their family to create care plans that suit their needs, whether they're recovering from a surgery, managing illness, or just trying to feel more independent each day.

    People often ask...

    Nearby Communities

    • Photo of Truewood by Merrill, West Covina
      $2,835 – $4,090+4.3 (112)
      Studio • 1 Bedroom • 2 Bedroom
      independent living, assisted living

      Truewood by Merrill, West Covina

      3601 E Holt Ave, West Covina, CA, 91791
    • Exterior view of a large, multi-story senior living facility with stone and stucco facade, arched windows, and a covered entrance. Palm trees and potted plants decorate the front area under a clear blue sky.
      $3,495+4.3 (87)
      Semi-private
      continuing care retirement community

      Villagio at Capriana Memory Care Community

      454 La Floresta Dr, Brea, CA, 92823
    • Photo of Merrill Gardens at West Covina
      $3,100+4.7 (32)
      suite
      independent, assisted living, memory care

      Merrill Gardens at West Covina

      1400 W Covina Pkwy, West Covina, CA, 91790
    • Exterior view of a senior living facility building with stone and beige walls, multiple windows, and a covered entrance. There is a paved driveway in front and some landscaping with plants and trees. An American flag is visible near the entrance under a clear blue sky.
      $3,995 – $5,295+4.0 (72)
      Studio • Semi-private
      assisted living, memory care

      Oakmont of Fullerton

      433 W Bastanchury Rd, Fullerton, CA, 92835
    • Entrance sign for Ivy Park at Tustin assisted living and memory care facility with landscaped greenery and trees, set against a colorful sunset sky.
      $4,890 – $5,550+4.3 (71)
      1 Bedroom • 2 Bedroom
      assisted living, memory care

      Ivy Park at Tustin

      12291 Newport Ave, Santa Ana, CA, 92705
    • Exterior view of Ivy Park at Cerritos senior living facility entrance with a covered drop-off area, American flag, and surrounding landscaping under a clear blue sky.
      $5,355 – $6,520+4.4 (34)
      Studio • 1 Bedroom • 2 Bedroom
      independent living, assisted living

      Ivy Park at Cerritos

      11000 New Falcon Way, Cerritos, CA, 90703

    Assisted Living in Nearby Cities

    234 facilities$5,344/mo
    211 facilities$5,327/mo
    228 facilities$5,422/mo
    249 facilities$5,215/mo
    202 facilities$5,377/mo
    94 facilities$5,082/mo
    228 facilities$5,455/mo
    215 facilities$5,468/mo
    213 facilities$5,338/mo
    166 facilities$5,191/mo
    44 facilities$5,323/mo
    69 facilities$5,207/mo
    © 2025 Mirador Living