Pricing ranges from
    $5,152 – 6,697/month

    Vista Cove at Rancho Mirage

    70201 Mirage Cove Dr, Rancho Mirage, CA, 92270
    4.0 · 21 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Attentive staff, dangerous leadership failures

    I loved the grounds and many of the caregivers - staff were often attentive, loving, and the Day Break/community programs felt welcoming; residents generally looked well groomed, fed, and comfortable. However, management repeatedly misrepresented services, staffing was chronically short with very high turnover, and communication from leadership was poor. I experienced or was told about serious care lapses - stage 3 MRSA bedsores, a catheter left for months, inconsistent meds/antibiotics, malnutrition and neglected wound/oral care. Bottom line: the frontline staff can be fantastic, but leadership and staffing problems put residents at risk - only consider this place if you can closely monitor medical care and get commitments in writing.

    Pricing

    $5,152+/moSemi-privateAssisted Living
    $6,182+/mo1 BedroomAssisted Living
    $6,697+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.0
    • Meals

      3.5
    • Amenities

      4.4
    • Value

      4.0

    Location

    Map showing location of Vista Cove at Rancho Mirage

    About Vista Cove at Rancho Mirage

    Vista Cove at Rancho Mirage sits in Rancho Mirage and has served seniors since 2003. The community offers assisted living, memory care, independent living, home care, and adult day services, helping people with different care needs stay in one place as things change. The sixty-six-room community's design features private and companion rooms, both furnished or not, grouped into small neighborhoods of 6-8 residents, so each area has its own dining room, living room, kitchen, and shared bathrooms, which feels much more like a home than a large facility and lets caregivers give more personal help. It's purpose-built for people living with Alzheimer's or other forms of dementia, with a whole secure memory care building, wander alert systems, bracelet technology, and iron fencing around the 2.2-acre property, which lets people walk safely in the gardens and enjoy mountain views.

    The staff at Vista Cove includes two licensed nurses, a Medical Director, and caregivers with ongoing training in memory care, and it's known for having more staff for each resident than many other facilities, which helps a lot when residents need special care or have difficult behaviors. The facility's rated 3.4 out of 5 stars from five reviews, so people have had both good and average experiences there. There's always someone there to help, whether with daily living needs like showering, grooming, meals, medication, blood sugar, help moving, incontinence care, or reminders to use the restroom. They also offer diabetic care, handle aggressive or wandering behaviors, and give personalized plans for each resident. The Namaste Program helps residents connect with their environment, the LEAP Life Enrichment Program keeps people busy, and activities happen daily for all stages of memory loss, from personal and small group activities to themed events and reminiscence therapy.

    Respite care and a special Day Break™ program let families get a break or bring loved ones for half or full days of care and activities, even without long stays. Residents can get beauty care at the salon or barbershop, see a dentist, podiatrist, therapist or hygienist in-house, and receive help with all types of personal and health care. The kitchen serves three meals and snacks each day, with kosher and vegetarian options, and special diets are available. There's daily housekeeping, laundry, and linen care, plus emergency call systems, smoke alarms, and fire sprinklers in every room, so people feel safe. Devotional services, cultural and social activities, and walking trails let residents find comfort however they like. With secure, lush gardens, bright rooms, and a friendly, experienced staff, Vista Cove at Rancho Mirage focuses on comfort, safety, and care, especially for people with memory loss.

    People often ask...

    State of California Inspection Reports

    11

    Inspections

    2

    Type A Citations

    4

    Type B Citations

    6

    Years of reports

    05 Jan 2024
    Conducted health and safety check, no concerns observed during the visit.
    17 Nov 2023
    Confirmed compliance with state regulations for infection control, physical plant, food service, health related services, incidental medical services, and disaster preparedness at the facility.
    • § 87411(f)
    • § 87412(c)
    02 Aug 2023
    Records removed and returned on July 27, 2023, to assist in investigating a specific complaint, with findings reviewed with the administrator.
    27 Jul 2023
    Identified violation of background check clearance for staff, posing risk to residents. Civil penalty to be issued.
    • § 87355(e)(1)
    27 Feb 2023
    Reviewed allegations of pressure injuries, medication dispensing, medication management, and room temperature; no evidence found to support claims.
    08 Nov 2021
    Identified observations pertaining to infection control measures during the visit.
    29 Jul 2021
    Confirmed shortage of staff due to COVID-19, but found insufficient evidence of residents not wearing masks.
    • § 87411(a)
    18 Mar 2021
    Investigated alleged illegal eviction; insufficient evidence to prove violation occurred, resulting in the allegation being unsubstantiated.
    05 May 2020
    Interview found allegations unfounded; medical records support staff's care of resident, dispensed medications properly.
    10 Feb 2020
    Confirmed that the facility is in compliance with regulations regarding labor laws and employee rights based on interviews, records review, and observations.
    20 Dec 2019
    Cited deficiencies included expired certifications for staff members and incomplete documentation in client files.
    • § 87411(c)(1)
    • § 87632(a)

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