Palm view Pleasant Living

    710 Church St, Redlands, CA, 92374
    4.7 · 16 reviews
    • Assisted living
    • Memory care

    Pricing

    Amenities

    4.69 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.7
    • Meals

      4.5
    • Building

      4.8
    • Value

      4.4

    Location

    Map showing location of Palm view Pleasant Living

    About Palm view Pleasant Living

    Palm view Pleasant Living sits in a quiet, pretty spot in Redlands, California, where up to 20 residents can enjoy both comfort and care. The facility covers about 5,700 square feet and has been fully remodeled, with private rooms shared by two residents, each having their own private bathroom and patio. Safety is built in, with handicapped accessible bathrooms in every room and hallway, a sprinkler system, and a 24-hour emergency call system. Residents have choices among assisted living, memory care, independent living, home care, and even some nursing home services, so people who want different levels of support can find the right fit.

    The staff at Palm view Pleasant Living includes experienced caregivers present around the clock who provide personal care that can be as little or as much as needed, like help with bathing, dressing, medication, walking, toileting, and wound care. They also support memory care needs and manage diabetes and incontinence care. Residents get home-cooked meals three times a day plus snacks, prepared in a new kitchen that opens to a covered patio for dining outside or inside. The facility has a big backyard, private patios, walking paths, and is near parks, so residents can enjoy being outside. Inside, there is a comfortable living room with elegant furniture for quiet time or conversation, a fitness center, salon, barbershop, and a large activity room for arts and crafts, games, and educational programs. The community holds many daily activities, and a new activities director works to keep social and recreational programs fresh and interesting.

    Palm view Pleasant Living offers help with housekeeping, laundry, kitchens or kitchenettes, cable TV, WiFi, guest parking, and transportation. Residents can also get help from nurses, podiatrists, and occupational therapists, and the community coordinates with health care providers as needed. The facility has earned awards for its high-quality meals and friendly, helpful staff. The staff wants to help each resident keep as much independence as possible, and they respect privacy and personal rights.

    The place is licensed by the state of California with the license number 361881195, and takes long-term care insurance. Families can arrange in-person or virtual tours and ask about their move-in process, waiting list, and types of contracts. The goal here is to provide a safe, homelike place where seniors can age gracefully and get support when they need it, all while staying in a place that feels calm and welcoming.

    People often ask...

    State of California Inspection Reports

    8

    Inspections

    0

    Type A Citations

    4

    Type B Citations

    4

    Years of reports

    03 Nov 2023
    Identified deficiencies in various areas during the inspection, including missing staff training records and outdated resident medical assessments.
    • § 87705(c)(5)
    • § 87411(f)
    • § 1569.69(a)(1)
    • § 87411(c)(6)
    03 Nov 2023
    Found that an eviction allegation was unsubstantiated after reviewing records and conducting interviews during a visit to the facility.
    12 Oct 2023
    Visited facility for an unannounced complaint based on children providing care to residents. Interviews and observations did not provide enough evidence to prove or disprove the allegation.
    06 Sept 2023
    Confirmed allegations of staff retaliation and inappropriate medication use were unsubstantiated, while concerns regarding resident showers and dignity were not supported by evidence.
    06 Sept 2023
    Confirmed concerns regarding food availability, meal portions, and staff assistance during the unannounced visit.
    18 Jan 2023
    Confirmed no deficiencies during annual inspection focusing on COVID-19 infection control.
    01 Nov 2021
    Identified no deficiencies during the inspection.
    30 Sept 2021
    Confirmed understanding of California regulations and requirements during the inspection.
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