Medical Center Convalescent Hospital offers care for people recovering from illness or surgery, and what folks see first is a well-equipped building run by Eva Care Group as a for-profit limited liability company with Tze Yun Chen holding managerial control since January 2021. The facility holds 99 certified beds and usually has about 74 residents each day, and there's a nurse staffing level averaging 4.44 nurse hours per resident per day, though the nurse turnover rate sits at 25.9%. Keith Sabandal, RN NHA, serves as the administrator, and there's a Director of Nursing who's known for being friendly and kind, with both LVNs and Certified Staff offering 24-hour support. Residents have access to RNs and LVNs day and night, and a team of on-site therapists work closely with both residents and their families to help with recovery and rehabilitation, setting personal goals and adjusting support as needed, and those services cover short-term rehab, long-term skilled nursing care, and help for folks needing hospice care.
Medical Center Convalescent Hospital emphasizes a resident-centered care approach, treating everyone like family, with a social worker on staff and some team members recognized for excellent care, and they try to help especially with diabetes management in a proactive way. Amenities aim for patient comfort, and the daily activity programs fit different interests, with things like coffee time, news updates, simple group exercises, and relaxation events taking place regularly. Even though the place received a Four Star Long Stay Quality Measures award, inspection reports have noted 36 total deficiencies, with 3 related to infection, including issues about implementing an infection prevention program (F0880), with no real harm documented but several people affected. Cited issues also include pharmacy service problems, such as delays in providing pharmaceutical services and not always employing licensed pharmacists (F0755), plus a deficiency in nutrition services like failing to keep food and drink attractive or at the right temperature (F0804).
The team focuses on giving support in recovery, using tailored plans for rehab that help each resident reach their best possible level, and therapists stay involved along the way. Staff members are described as polite, caring, and knowledgeable, and there's a photo gallery so folks can see what the inside of the facility looks like. All in all, Medical Center Convalescent Hospital tries to provide steady care for those who need extra help after a hospital stay, with health services for rehab, daily activities to keep folks engaged, and a philosophy that puts the residents' needs up front, while some past inspection issues still remain on record.
