Pricing ranges from
    $4,535 – 5,442/month

    Pricing

    $4,535+/moSemi-privateAssisted Living
    $5,442+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

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    Location

    Map showing location of Haven House

    About Haven House

    Haven House sits in San Rafael, CA, and has been licensed as a Residential Care Elderly facility since November 19, 2020, with license number 216803931, and it keeps a clean record with zero Type A or B citations and no substantiated complaints, which folks often find reassuring, especially since the last licensing visit happened on September 9, 2021, and it's had an A rating from the Better Business Bureau, even though there's no BBB accreditation just yet. The place holds up to six residents in a comfortable board and care home with five bedrooms-four private and one shared, so things stay pretty quiet and personal, which some people really like compared to bigger places. There are two facilities under this name: Haven House of San Rafael and Haven Residence of San Rafael. Garden lovers might enjoy the lush backyard, which gives folks a chance to relax, spend time with others, and connect with nature right outside their door, and you'll notice the tranquil spaces meant to bring peace each day.

    The team at Haven House offers care around the clock, with a staff-to-resident ratio that's higher than what larger communities usually manage, and that often helps when someone needs a bit more help or attention, like those on hospice, those with physical disabilities, or folks who need memory care. Residents can get help with daily things like dressing, bathing, getting up from bed or a chair, oral care, and medication management, and there's always someone nearby for transfers or supervision, day or night. Meals are homecooked, and they're served with comfort and quality of life in mind, and the staff coordinates with hospitals and other healthcare providers as well as setting up transportation for medical or personal trips. Residents can also join in on small, organized group activities, designed with people's individual interests and backgrounds in mind, which gives the home a more familiar, less institutional feeling.

    Haven House also works with a license requirement for professional licensing, bonding, or registration, and supports independence as best as possible through assisted living, foster care services, and memory care, so some residents live here while getting regular support and others may need more focused help due to memory loss. Job opportunities exist for caregivers and nursing staff, which means the home connects with a wider network of senior care providers, including hospitals, dialysis centers, therapy groups, and in-home care agencies, and there are good resources available for care planning and support. The environment stays welcoming, friendly, and sincere, with a focus on comfort and peace, where folks can feel safe and live as independently as they can manage, all right in Marin County near everything families might need.

    People often ask...

    State of California Inspection Reports

    21

    Inspections

    3

    Type A Citations

    2

    Type B Citations

    5

    Years of reports

    13 Aug 2025
    Identified the allegation that a resident’s bed rail and gait belt had been removed, connected to the related complaint. Amendments updated the case documentation, including clarifying consent language and adjusting the due dates.
    • § 50729125340
    • § 9058
    16 May 2025
    Found hot water temperatures at sinks exceeded 120F and three of six residents' medications were not centrally stored or logged; staff and resident files were well organized and all on-site staff were background cleared.
    • § 87303(e)(2)
    • § 87465(h)
    • § 9058
    19 Nov 2024
    Found the home clean, comfortable, and safe with 6 residents and 3 staff on site, and secure medication storage with all staff background clear. Noted that several required documents needed to be submitted by 12/19/2024.
    24 Sept 2024
    Reviewed documentation regarding an allegation that a staff member abused residents in 2023; the staff member was terminated in April 2023, and related materials were to be submitted to the Local Ombudsman and the San Rafael Police Department. No deficiencies were found; an exit interview was conducted and receipt of the documents was acknowledged with signatures.
    24 Sept 2024
    Received and reviewed an incident report alleging abuse towards residents, leading to termination of the staff member involved. No deficiencies were found during the visit.
    13 Jun 2024
    Found the home has a fire clearance for six non-ambulatory residents and a hospice waiver for six; a garage storage room and staff room were not shown on the sketch, and a corrected floor plan will be submitted. Observed clean, well-maintained spaces with functional safety features, adequate supplies, proper hot water temperatures, secured medications, and required furnishings; no deficiencies or advisories were noted, and pre-licensing is complete with readiness to license.
    13 Jun 2024
    Inspection completed, no issues found, facility ready for licensing as a Residential Care Facility for the Elderly.
    31 May 2024
    Confirmed identity of the applicant/administrator, completion of COMP II, and understanding of licensing laws; demonstrated knowledge across areas including RCFE operation, admission policies, staffing and training, health condition restrictions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness.
    31 May 2024
    Confirmed applicant/administrator's understanding of licensing laws and regulations during a telephone interview for an initial capacity of 6 residents.
    20 Oct 2023
    Identified three unsecured storage sheds in the side yard. Noted expired CPR/First Aid certifications for two staff members, a pending background clearance for one staff member, and the administrator's certification renewal pending.
    20 Oct 2023
    Inspection confirmed compliance with regulations and noted minor technical violations.
    21 Jul 2023
    Determined no evidence that illegal eviction occurred. Found no evidence that the Admissions Agreement was not provided to the Resident Representative, and no evidence of improper reimbursement.
    21 Jul 2023
    Investigated allegations of illegal eviction, lack of provided admissions agreement, and failure to reimburse a resident's representative; all allegations were found to lack sufficient evidence for validation.
    14 Oct 2022
    Found a clean, well-maintained setting with working smoke/CO detectors, proper storage of medications and toxins, entrance screening with temperature checks, and all residents and staff vaccinated with no symptoms; no deficiencies cited and an infection-control plan submitted.
    14 Oct 2022
    Inspection found facility in compliance with infection control regulations, with all staff and residents vaccinated and no deficiencies cited.
    09 Sept 2021
    Found no deficiencies; building clean and well maintained, with working smoke and carbon monoxide detectors and exits equipped with audible devices and delay-egress. Verified PPE availability and that N95 respirators were fit-tested.
    09 Sept 2021
    Inspection found no deficiencies or issues at the facility. All safety measures were in place and operational.
    16 Nov 2020
    Identified a change of ownership with fire clearance for six residents (including two on hospice) and an approved dementia program plan; hospice waiver not on file, and no deficiencies cited.
    16 Nov 2020
    Reviewed unannounced virtual pre-licensing inspection of a senior residential facility, finding compliance with safety regulations and staff requirements.
    08 Oct 2020
    Confirmed understanding of Title 22 and successful completion of Component II by phone, covering operation, staff and applicant qualifications, program policies, grievances and community resources, physical setup and food service, and required documents such as criminal record clearance, health screening, fire clearance, First Aid/CPR, administrator certificate, financial verification, pre-licensing inspection, compliance history, and control of property.
    08 Oct 2020
    Confirmed understanding of key aspects of facility operation, staff qualifications, program policies, grievances, physical plant, and application requirements during COMP II.

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