Carehouse Healthcare Center

    1800 Old Tustin Ave, Santa Ana, CA, 92705
    1.5 · 25 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe, unclean care; avoid facility

    I placed my mom here and mostly regret it. The facility is dated and often filthy, staff are understaffed and frequently inattentive (slow call-light responses, delayed/wrong meds, poor wound and nutritional care) which led to weight loss, bedsores and ER/hospital transfers; communication and management were unresponsive. A few nurses and CNAs were fantastic and the activities/outdoors were nice, but overall safety, cleanliness and care problems make this place a warning to others.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    1.48 · 25 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.7
    • Staff

      1.7
    • Meals

      2.0
    • Amenities

      2.0
    • Value

      1.5

    Location

    Map showing location of Carehouse Healthcare Center

    About Carehouse Healthcare Center

    Carehouse Healthcare Center, also known as The Hills Post Acute, sits at 1800 Old Tustin Ave in Santa Ana, California, and stands out as a Skilled Nursing Facility that offers a wide range of care and services for seniors who need skilled nursing, rehabilitation, or memory care. This place works with StoriiCare to use technology that helps staff keep track of care plans and keeps families informed about their loved ones' daily life and health. Residents get help with daily needs like bathing, dressing, and getting around, and there's always licensed nursing staff ready for support with medication and specialized care. There's an in-house therapy program using modern techniques, a rehabilitation gym, and plenty of room for outdoor activities, including walking paths and lush gardens.

    In terms of social and recreational activities, residents can enjoy activity and game rooms, a fitness center, an on-site theater, a wellness spa, and a monthly calendar full of options, from morning to night. There's even movie nights, arts and crafts, education programs, and community-run activities. The facility offers private rooms with bathrooms, with rates between $6,000 and $9,000 per month, and semi-private rooms ranging from $5,000 to $7,500 per month. Each room comes with basics like air conditioning, WiFi, cable TV, telephone, and kitchenette, plus access to prepared meals in a dining room.

    Safety features are in place throughout the facility, such as handicap accessibility, sprinkler systems, and a 24-hour call system, so residents can always ask for help if they need it. The center also has special programs for people who need palliative care, long-term care, or short-term respite care. Staff members speak English and provide nursing, wound care, medication management, and occupational therapy, plus podiatry services.

    Tools powered by artificial intelligence help staff manage care plans, translate care notes, and create reports that families and staff can use to make better decisions. Managers use insights and action triggers to watch the quality of care and make sure residents are safe and comfortable. There's a laundry area, housekeeping, guest parking, onsite transportation, and regular maintenance, so families don't have to worry about small details.

    Carehouse Healthcare Center accepts Medicare, Medicaid, and long-term care insurance. The facility doesn't have a fax number or published office hours, and it's not accepting new patients right now, but its listing can be shared, printed, or downloaded as a vCard for reference. With experienced health professionals, comprehensive healthcare, and both traditional and state-of-the-art amenities, residents often say the atmosphere is warm and inviting, with a sense of community and belonging. The facility focuses on individual needs and works with families, patients, and doctors to form effective care and treatment plans, aiming to help everyone feel safe, supported, and part of a vibrant community.

    People often ask...

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