French Park Care Center

    600 E Washington Ave, Santa Ana, CA, 92701
    3.4 · 59 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Compassionate staff but administrative issues

    I had a mostly positive rehab stay - the nurses, CNAs, PTs and doctors were attentive, loving and helped me recover; wound care, therapy and activities were excellent, and the grounds and common areas are beautiful and very clean. I'm especially grateful to Sarah, Nakeya, Maryvic and many others for one-on-one, compassionate care and regular updates. However, I also experienced worrying issues: understaffing, poor communication from some nurses/leadership, medication/transfer protocol problems, delayed responses after falls, and outdated rooms plus misleading admissions information. Overall great clinical care and staff who go the extra mile, but be aware of administrative and safety inconsistencies.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.41 · 59 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.5
    • Meals

      3.8
    • Amenities

      4.0
    • Value

      3.3

    Location

    Map showing location of French Park Care Center

    About French Park Care Center

    French Park Care Center is a skilled nursing facility with 202 beds that stays open all day and all night, every day of the week, and it's state-licensed to provide both skilled nursing and sub-acute care for people who need either long-term support or short-term rehabilitation. The staff here includes experienced clinicians, therapists, and medical consultants who work together to build health, rehabilitation, and recovery plans that fit each resident's needs, and there's a real effort to promote each person's independence in whatever ways make sense. There's round-the-clock nursing care in a secure setting, and the building itself features a state-of-the-art gymnasium and well-kept park grounds, so residents have pleasant spaces for workouts or fresh air. Activity programs go on daily, both in the center and on outings, and there are social programs and activities built for all kinds of different abilities and interests. Social services help residents and their families with information, discharge planning, and concerns, which takes some of the stress off, especially when dealing with all sorts of medical changes. The sub-acute unit provides more complex care for those who are recovering from surgery, strokes, or other big health events, with an extra focus on creating treatment plans together with the patients and their families. Rehabilitation services are set up with personal goals in mind, so each resident gets a program to help regain function and independence. The center keeps a patient-first attitude, tries to keep a positive team outlook, and emphasizes understanding the special needs of seniors, and it currently holds a 5-star Facility rating for high-quality care.

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