South Pasadena Care Center

    904 Mission St, South Pasadena, CA, 91030
    3.4 · 17 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful care, poor communication, concerns

    I had a mixed but mostly negative experience. The building was clean, activities and some nurses were caring and helpful-fine for short rehab stays-but my mother died while under their care and I was left disappointed and guilty. Communication was terrible (waited all day for calls, call-button delays), staff behavior ranged from attentive to rude, dishonest and lazy, and I experienced lost belongings, missing records, erased security footage, med-stock risks, and what felt like coercion/POA abuses and biased management. Follow-up was unhelpful; investigate carefully before trusting them with a long-term stay.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.41 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.2
    • Meals

      3.0
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of South Pasadena Care Center

    About South Pasadena Care Center

    South Pasadena Care Center is a large, for-profit skilled nursing facility with 156 beds, serving both short-term rehabilitation and long-term care needs. The center participates in Medicare and Medicaid programs, providing essential medical and non-medical assistance for individuals who require daily support. With a nurse staffing level averaging three hours and fifty-six minutes per resident per day, the center is able to address both medical requirements, like administering medication, and personal needs, such as help with dressing, eating, and mobility. An emphasis is placed on consistent staffing levels between weekdays and weekends, supporting continuity of care.

    The facility’s quality of care is reflected in its average ratings for both short-term rehabilitation and long-term services. South Pasadena Care Center strives to help residents recovering from events such as strokes, heart attacks, infections, or accidental injuries, with over half of its short-term residents returning home after their rehabilitation stay. The rate of emergency room visits and serious infections among short-term patients is closely monitored, ensuring appropriate responses and care. For long-term residents, the center helps to maintain independence in activities like moving, eating, and personal care, with over eighty-five percent of individuals retaining these abilities during their stay.

    Infection control protocols are a central component of the center’s care environment, and all residents receive annual influenza vaccinations to protect against common health risks. The facility has implemented systems to guarantee prompt response to residents’ calls for assistance, including working call systems in every bathroom and bathing area. Additionally, South Pasadena Care Center maintains pest control programs and high standards of food service, procuring food from reputable sources and preparing it to meet professional guidelines.

    To foster a comfortable and homelike setting, the care center places value on offering a safe, clean, and easy-to-use environment for residents, staff, and visitors. Residents’ rights, autonomy, and preferences are accommodated, including the freedom to make choices about daily routines and care planning, as well as options to request, refuse, or discontinue treatments. Confidentiality and privacy for residents’ personal and medical records are upheld, further supporting the dignity and well-being of individuals under the center’s care.

    South Pasadena Care Center’s approach integrates both medical professionalism and supportive daily living, creating an environment where residents’ health outcomes and personal independence are pursued in tandem. The commitment to upholding care standards and responding flexibly to residents’ evolving needs underscores the facility’s role in the South Pasadena community as a reliable provider of skilled nursing and rehabilitation services.

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