Eternal Life Care Center LLC

    2250 N. Swan Rd, Tucson, AZ, 85712
    2.0 · 6 reviews
    • Memory care
    AnonymousLoved one of resident
    1.0

    Overpriced, mismanaged Alzheimer's care nightmare

    I paid $3,000 for one month and quickly regretted it. My loved one declined after admission - seemed drugged/over-medicated, couldn't walk or get up without help; the place is small, cramped and not set up for advanced Alzheimer's. Staff and nurses were friendly, caring and the building was very clean, but management was incompetent and unresponsive, caregivers were overworked while others left, and paperwork/refund were withheld. The facility shut down with under 48 hours' notice; overpriced and I do not recommend it.

    Pricing

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    Amenities

    2.00 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.4
    • Meals

      2.0
    • Amenities

      2.0
    • Value

      1.3

    Location

    Map showing location of Eternal Life Care Center LLC

    About Eternal Life Care Center LLC

    Eternal Life Care Center LLC sits at the end of a quiet cul de sac in the historic El Montevideo neighborhood of Tucson, in a large 3200 square foot home that's designed for up to 10 residents, and you can see right off it's a small, home-like place where caregivers look after people who need different types of help, like assisted living and memory care, and actually, each resident gets care that's based on their own health needs, whether it's diabetic care, high-acuity care, incontinence care, or help for those who are non-ambulatory, all done with a caregiver-to-resident ratio of 2:5 so folks don't get lost in the shuffle. The place is secure and residents have private suites, plus family-style dining in common areas, some indoor and some outdoor, and they've even put in wheel-chair accessible showers, which just makes sense when you think about it, and you can see they've tried to make things comfortable with planned activities and complementary transportation, which helps people stay connected even if they can't drive anymore. They've got vegetarian meal options for those who need them and don't forget respite or short-term stays for people who just need a little help between hospital visits or while caregivers take a break. The facility is certified and operates under certain standards with a focus on long-term and affordable family-centered care, but isn't ALTCS approved or Medicare certified, so payments and coverage might need to be worked out through different means, which is something folks always need to look at. The care center works with professional placement agents who help match residents to the right services, which can include memory care, assisted living, or even a residential care home setting for people who like things quieter. The community is associated with Arizona Care Alliance, offers amenities that fit a care home environment, welcomes elderly and disabled people, and even though parts of the facility and services use terms like "Eternal Life," the care really centers around supporting each person in a safe, steady way without any big promises, and the review feedback, with about 65% of families giving a five-star rating, shows some people are especially satisfied with the care, though of course that's something everyone needs to decide for themselves after visiting.

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