QFC Loving Care Santana

    18311 Santana Avenue, Cerritos, CA, 90703
    3.8 · 9 reviews
    • Memory care
    AnonymousLoved one of resident
    3.0

    Clean home, caring staff, understaffed

    I appreciate the clean, attractive home, caring and friendly staff, good food, and fun activities like karaoke-my mom adjusted well and liked it. However, severe understaffing, privacy and gender-mismatch concerns, occasional unattended residents and possible overmedication are serious issues; the owners are nice but not involved daily, so visit first to be sure it's the right fit.

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    Amenities

    3.78 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      3.5
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      3.8

    Location

    Map showing location of QFC Loving Care Santana

    About QFC Loving Care Santana

    QFC Loving Care Santana in Bellflower, California, is a small, licensed board and care home, also called a Residential Care Facility for the Elderly or RCFE, that serves up to six seniors in a residential setting. The place has wheelchair access throughout and showers made for easy use, so it works well for residents needing non-ambulatory care or help with mobility challenges, and the staff can assist with bathing, dressing, grooming, mobility, toileting, and transferring, including with mechanical lifts for those who need it. QFC Loving Care Santana provides several levels of care, from light to heavy support, allowing folks to remain in place as their needs change, and the community's able to handle diabetic care, blood sugar checks, insulin injections, bowel and bladder incontinence for those who can control their needs, and medication management and reminders. People dealing with memory issues like Alzheimer's or dementia have a secured, purpose-built memory care building and staff trained for memory support, and bracelets with alarms help protect those at risk for wandering or elopement. The staff can also help people who act out physically or have major behavioral needs, and behavioral care is available along with supervision and assistance 24 hours a day. QFC Loving Care Santana offers respite care for short-term stays, and the place charges a community fee plus a separate respite fee for guests.

    Residents can choose between private or shared rooms, with private bathrooms and kitchenettes available, all fully furnished, and maintenance is handled by the staff so there's no need to worry about chores or repairs. Meal preparation is done on site, with kosher and vegetarian foods offered, and people can make special requests to fit dietary needs. There's a central dining area and group meals, but residents also have kitchenettes in some rooms. The community provides housekeeping, laundry, and linen services, plus open resident parking and outdoor common spaces including a garden and walking paths. Outdoor and indoor activities fill the schedule-these can include movie nights, group music sessions, supervised walks, recreational events, and social gatherings to encourage staying active, and staff offer on-site and off-site devotional services as well as transportation to appointments or outside events. Beautician and barber services are available too, and the no-smoking policy applies indoors both in private and shared areas.

    Technology like emergency alert systems and staff call systems helps keep everyone safe, while the community remains pet-friendly so residents can keep a beloved animal companion. Nurses are on staff, with access to doctors, physical therapists, occupational therapists, speech therapists, podiatrists, and hospice support. The community's designed for those who wish to stay as independent as possible but need help with daily activities, including medication support, reminders, and monitoring of health conditions. QFC Loving Care Santana takes pride in creating a warm and safe place that feels like home for seniors in need of short-term assistance, long-term support, memory care, or support through health changes, as they provide a wide mix of health, wellness, and therapy services aimed at helping residents stay comfortable and involved in daily life. The facility is fully licensed and subject to regular inspections, making sure care standards are kept up, and it sits close to major hospitals like Bellflower Medical Center and West Anaheim Medical Center for quick access to outside care.

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