Golden Village

    11555 Richmont Road, Loma Linda, CA, 92354
    3.7 · 3 reviews
    • Memory care
    AnonymousLoved one of resident
    2.0

    Caring staff but unsafe, traumatic

    My mother lived here about four years; staff-especially Missy-were wonderful, she enjoyed her stay, placement was quick, and the facility was very clean. But it was expensive, offered almost no dementia activities or meaningful supervision, and understaffing led to my father's fall that left facial claw marks. They never gave us a contract copy (licensing violation), blamed my mother, delayed returning unused fees five days, and were not forthcoming. Despite caring staff, the overall experience was traumatic.

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    Amenities

    3.67 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      3.7
    • Meals

      3.7
    • Amenities

      3.7
    • Value

      1.5

    Location

    Map showing location of Golden Village

    About Golden Village

    Golden Village, found in Loma Linda, California, is a small, home-like assisted living place with only 6 beds, so folks can expect plenty of attention and help from staff, and the owner is a Licensed Vocational Nurse, which means they know how to handle different health needs and can give insulin shots and help transfer people who need two people to move safely, and an in-house doctor is also on hand, which is handy for regular check-ups. The building feels airy and bright because of all the windows, and there's a nice outdoor patio with rose gardens, a pool, and even a waterfall, and the community grows its own produce for meals, which adds some freshness to their special dining programs, and families can expect three nutritious meals every day. People who live here get their own TV with cable in each room, and pets like dogs and cats under certain weight limits are welcome, which is good for animal lovers. There's a mix of studio, semi-private, private, and one-bedroom room types with prices shared upfront, and each one comes with basic utilities and a closet, and lots of room pictures help families see what life here might look like. Golden Village covers care types like assisted living, memory care (specifically for people with Alzheimer's or similar disorders), independent living, and nursing home care, and they also can handle things like diabetic needs, incontinence, medication, high acuity care, and help for folks who can't get around so well. The staff is always around and a nurse stays on-call 24/7, bringing peace of mind for folks who worry about emergencies, and families can get help picking the right care from local advisors. Golden Village is also known for its fitness classes, arts and crafts, group activities, walking trails, good-sized decks, beauty shop, laundry, parking, and health monitoring. They do bathing, spoon feeding, offer on-site rehab, and other personal care so seniors can stay as active and independent as they're able. People can stay for short-term respite care or a longer period, and family members can even stay over if needed. Golden Village is called an Adult Care Home, Personal Care Home, or Assisted Living Home, depending on where you are, and always keeps less than 10 beds, making it much more personal than larger facilities. The facility encourages independence while giving as much help as a person needs, which can be especially nice for folks who want more help than they'd get in a bigger place, and some programs here are unique, with special names for their services. The facility allows home care, home health, hospice, and referral support too, so families can plan for changing needs, and verified reviews plus community info, crime, health, weather, and park guides are all available for families researching senior living options. Golden Village doesn't score high in reviews, with an average of 1 out of 10, so families may want to look at what others have said before making decisions.

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