Pilgrim Place is a verified senior living community with a high community score of 9.3, and it can support up to 454 residents, which is quite a number of people to live together, and there's a real mix of options since they offer independent living, assisted living, memory care in the Rauch Houses, skilled nursing in their Health Services Center that locals say is one of the finest around, and even a continuing care retirement community set up so someone can get more care as their needs change without having to move far. The campus covers 32 acres and has natural surroundings with colorful plants, so there's plenty of greenery to look at and quiet spots for sitting or walking. The Health Services Center and memory care services are both set up not only for residents but are open to folks from the nearby community as well, which means people who don't live there can benefit too.
Residents lead many of their own activities and can join in planned day trips, so there are always things going on, and they have scheduled daily events plus a big annual Festival that's popular for its crafts, music, and food, drawing folks from all around. For those who like working with their hands, there's a stain glass shop and a wood working shop, and for those who love swimming, the pool is well-maintained and a favorite spot. Help is available for daily living needs like bathing, dressing, transferring, and medication management, and there's always staff around because supervision is 24 hours a day, day and night. Respite care is available if someone just needs a short-term stay or extra help now and then.
There's move-in coordination to make arriving less stressful, and they also provide community-run transportation, linen and housekeeping services to keep things clean and comfortable, and a weekly schedule of fitness programs for staying active. The food services pay special attention to diets, offering diabetic meals and support for special dietary restrictions, and that's important for those with health needs. The two Rauch Memory Care Houses provide private and semi-private rooms for people living with dementia or Alzheimer's in a secure and supportive setting.
Pilgrim Place takes a welcoming and inclusive approach, with a focus on peace, justice, and sustainability, and there's a strong sense of social change and community action among residents and staff alike. Accessibility is considered, so it's easier for residents and visitors to get around the campus and common areas. There are concierge services to help with daily details and a range of amenities to make life straightforward. Every aspect, from daily events to medical care, is set up to match many different needs, so residents can find support for whatever stage they're at in life.
People often ask...
Pilgrim Place offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.
Yes, Pilgrim Place allows residents to age in place and adjust their level of care as needed.
The full address for this community is 625 Mayflower Rd, Claremont, CA, 91711.
Yes, Pilgrim Place offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
28
Inspections
2
Type A Citations
0
Type B Citations
4
Years of reports
24 Dec 2024
24 Dec 2024
Investigated allegations that staff stored spoiled food and that a walk-in refrigerator was in disrepair. Found no evidence of spoiled perishables, with items properly labeled and kept at safe temperatures, and noted ongoing maintenance activity for the fridge with perishables relocated to another cooler.
05 Dec 2024
05 Dec 2024
Found no deficiencies cited. Observed safety measures including carbon monoxide detectors, smoke alarms, locked cleaning supplies, grab bars, and water temperatures between 105 and 120 degrees Fahrenheit; emergency plans and daily health screenings/logs for visitors and staff were in place.
16 Jul 2024
16 Jul 2024
Found no evidence of a rat infestation in the kitchens after interviews and inspections of the cooking areas. Allegation that the kitchen was not kept free from rats was not supported by pest control logs, staff and resident accounts, and there was not enough evidence to prove the claim.
16 Jul 2024
16 Jul 2024
Found no evidence of a rat infestation in the kitchens based on interviews and inspection.
29 Jan 2024
29 Jan 2024
Identified one technical violation for a staff member’s two‑hour shortfall in dementia training; staffing was sufficient, and eight personnel records plus six resident records were reviewed, showing current health screenings, TB tests, abuse reporting and resident rights training, and posted resident rights.
29 Jan 2024
29 Jan 2024
Identified staffing and training deficiencies, with one technical violation cited. Resident rights and records were found to be in compliance.
23 Jan 2024
23 Jan 2024
Identified an active COVID-19 outbreak at this RCFE community with masking, symptom screening, temperature checks, and daily logs; PPE supplies, an isolation room, and signage were in place, and staff and residents wore masks. No deficiencies were issued, and an exit interview was conducted.
23 Jan 2024
23 Jan 2024
Confirmed no deficiencies were found during annual inspection, COVID-19 safety measures in place, adequate PPE and supplies observed, and proper screening for visitors and staff.
31 Aug 2023
31 Aug 2023
Found that the shower-related concern involved inconsistent prompting for a resident, with one note showing acceptance of a shower and an undated note showing refusal, while staff stated they encourage showers and assist as needed. Found no conclusive evidence of improper medication administration or of failing to provide physical therapy; MARs reflected proper medication administration, and staff and residents largely did not corroborate a deficiency in physical therapy, with some disagreement about whether PT was always required.
19 Oct 2023
19 Oct 2023
Found that the allegation that staff did not respond promptly to residents' requests is UNSUBSTANTIATED, and the allegation that staff were under the influence while providing care is UNSUBSTANTIATED.
19 Oct 2023
19 Oct 2023
Reviewed allegations that staff did not respond to residents' requests promptly and were under the influence of drugs. Found no substantial evidence to support these claims.
31 Aug 2023
31 Aug 2023
Investigated allegations of staff failing to prompt resident to shower, failing to assist resident with physical therapy, and administering incorrect medication. Insufficient evidence to prove or disprove allegations.
13 Jul 2023
13 Jul 2023
Investigated three specific allegations about staff neglect leading to recurrent UTIs, failure to seek medical care promptly, and not meeting a resident’s catheter needs. Found no evidence to prove these violations occurred; interviews and records indicated care was timely and catheter management was addressed, though one resident could not be interviewed.
13 Jul 2023
13 Jul 2023
Found no evidence to support allegations of staff neglect, failure to seek timely medical attention, or failure to meet resident's catheter needs.
25 Apr 2023
25 Apr 2023
Found that medication administration was performed only by licensed nurses or trained med techs with current licenses and training, MARs showed meds given as prescribed on schedule, and residents received daily meals with options and no concerns reported.
25 Apr 2023
25 Apr 2023
Confirmed that staff are qualified to administer medication and residents are receiving medication as prescribed. Residents are ensured to receive an adequate daily food intake.
22 Feb 2023
22 Feb 2023
Determined that a staff member hit a resident with a CPAP cord on 5/10/2022, resulting in a bruise. The act was witnessed by another staff member and reported.
11 Apr 2023
11 Apr 2023
Found no deficiencies after reviewing concerns about active shooter safety raised by a resident, with safety measures in place including coordination with local fire and police services, on-site security patrols, and regular safety trainings, while dining room doors cannot be locked due to fire safety concerns.
11 Apr 2023
11 Apr 2023
Confirmed no deficiencies during visit regarding safety measures in response to resident concerns about active shooter(s).
22 Feb 2023
22 Feb 2023
Confirmed allegation of staff hitting a resident, resulting in bruising.
§ 87468.1(a)(3)
01 Dec 2022
01 Dec 2022
Found no deficiencies; infection-control measures were in place across the site, including masking and symptom-check signage, visitor screenings with temperature checks, ample PPE, routine cleaning of high-touch areas, and an isolation room for potential cases, with a recommendation to add cough/sneeze signage.
01 Dec 2022
01 Dec 2022
Inspection found good infection control practices in place, including proper signage, PPE availability, screening protocols, and cleanliness measures.
07 Nov 2022
07 Nov 2022
Investigated an incident in which a resident wandered away unsupervised for about 20 to 30 minutes and sustained a fractured right wrist after a fall. Staff were aware of the elopement and an internal review was conducted.
07 Nov 2022
07 Nov 2022
Confirmed unsupervised wandering of a resident resulting in injury. Security measures enhanced following incident.
§ 87468.1
10 Feb 2022
10 Feb 2022
Found no deficiencies related to COVID-19 infection-control practices; observed sign-in and screenings, mask use, vaccination status for residents and staff, adequate PPE, testing programs, and an available isolation room with sufficient supplies.
10 Feb 2022
10 Feb 2022
Confirmed compliance with COVID-19 infection control practices in all areas of the facility, including staff and resident vaccination, PPE availability, social distancing, symptom screenings, and sanitation measures.
27 Jul 2021
27 Jul 2021
Identified a pre-licensing visit was conducted for an additional memory care building. The site is a single-story four-bedroom, two-bath home with safety systems, secured laundry and medication areas, and fire clearance was approved.
27 Jul 2021
27 Jul 2021
Evaluated a memory care building for compliance with regulations and found it met all required standards.
