Hillcrest

    2705 Mountain View Dr, La Verne, CA, 91750
    4.6 · 81 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.56 · 81 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      4.5
    • Amenities

      4.3
    • Value

      3.0

    Location

    Map showing location of Hillcrest

    About Hillcrest

    Brethren Hillcrest Homes offers a vibrant and supportive community designed to help seniors make the most of every stage of retirement while preparing for future healthcare needs. The philosophy of "age in place at your own pace" is evident throughout the community, allowing residents to maintain their independence and pursue an active lifestyle. Whether individuals are seeking independent living, assisted living, memory care, or skilled nursing, Brethren Hillcrest Homes provides a seamless continuum of care to ensure that residents’ changing needs are met in a familiar and comfortable environment.

    Life at Brethren Hillcrest Homes is centered around fostering individuality and happiness. The campus offers a diverse range of living options, including single-family senior housing, independent living apartments, and assisted living studios. The 50-acre campus encourages residents to explore and discover amenities suited to their preferences, such as elegant communal areas, inviting gardens, and a host of social and wellness activities. From swimming in the pool to reading in the library, participating in Ding Yoga In The Park, or staying active with group exercise classes, Hillcrest offers endless opportunities for engagement and fulfillment. Residents may also enjoy gathering in the Meeting House, the heart of community life and activities, or attending special events like talks by centenarians, enriching the daily experience with connection and shared stories.

    A cornerstone of the Brethren Hillcrest Homes community is a set of core values that includes Integrity, Respect, Service, Stewardship, and Teamwork. These values are evident in everyday life at Hillcrest and are promoted as essential in creating an environment where seniors thrive. The commitment to health and well-being is reflected in the on-site Woods Health Services, which offers skilled nursing and respite care when residents require additional support. Memory care services are highly specialized, catering to those experiencing Alzheimer’s or other forms of dementia, with 24-hour personalized attention in a supportive setting. Through "Health by Choice, not by Chance," residents are encouraged to play an active role in their health decisions and future healthcare planning.

    Brethren Hillcrest Homes celebrates diversity and the unique life journey of every resident. The community's everyday atmosphere is warm, inclusive, and defined by kindness. Residents are encouraged to live with gratitude and embrace their passions, knowing they are surrounded by friends and supportive associates. The environment is designed to be both lively and relaxing, ensuring that each day can be as full and enjoyable as possible. With over 75 years of service, Brethren Hillcrest Homes has become renowned for offering peace of mind—residents and their families can trust that both current and future needs will be cared for with compassion and quality. Whether taking a peaceful walk on campus, enjoying a lively dinner, or reflecting in a tranquil garden, Hillcrest offers an exceptional lifestyle and a true sense of home.

    People often ask...

    State of California Inspection Reports

    30

    Inspections

    5

    Type A Citations

    6

    Type B Citations

    5

    Years of reports

    01 Aug 2025
    Found no deficiencies cited after an unannounced annual review; observed strong safety practices, proper food storage and temperatures, accessible safety devices, and active resident participation across several wings.
    • § 9058
    04 Jun 2025
    Conducted an unannounced collateral visit to interview a resident about an incident at a previous facility. Explained the purpose to the director of resident care and conducted an exit interview.
    • § 9058
    18 Feb 2025
    Investigated the allegation of inadequate overnight staffing; interviews with staff and residents and review of schedules indicated delays in response to calls and workload strain during the night shift. Identified staffing shortages during overnight hours that affected resident care.
    • § 87411(a)
    18 Feb 2025
    Identified inadequate overnight staffing that did not meet residents' needs, based on staff and resident interviews and review of August and October 2024 schedules.
    • § 87411(a)
    25 Oct 2024
    Found overnight staffing was not adequate to meet residents' needs, as staff were stretched thin and sometimes had to leave one building to assist others, with occasional help from security. Interviews with ten staff and six residents and review of August and October 2024 schedules supported this finding.
    15 Oct 2024
    Investigated four allegations about care and overnight staffing at the home, including pressure injuries, wandering residents, medication training, and overnight staffing levels. Found no clear evidence that pressure injuries were caused by care, no evidence residents wandered off, and no evidence that medications were administered by untrained staff; however, there was sufficient evidence to support concerns about overnight staffing during the night shift.
    • § 87411(a)
    22 Jun 2024
    Found safety measures, emergency equipment, and hygiene practices in place, with adequate food supplies and resident activities observed. Due to time constraints, a follow-up visit was planned; no deficiencies were cited at this time.
    22 Jun 2024
    Confirmed that the facility met safety regulations and standards in areas such as physical environment, food service, planned activities, residents' rights, and residents with special needs during the annual inspection.
    24 Oct 2023
    Found no evidence that a resident’s refrigerator was in disrepair or that weekend maintenance was insufficient; 7 residents and 7 staff reported appliances were working and requests were addressed promptly, with a temporary refrigerator provided within about two hours.
    24 Oct 2023
    Determined insufficient evidence to confirm that a resident's refrigerator was in disrepair or that there was a lack of maintenance support over the weekend, as staff responded promptly, replacing the malfunctioning refrigerator within two hours.
    10 Oct 2022
    Investigated an incident in which a resident reportedly pushed a walker, slapped, and threw water at a staff member, and conducted follow-up with staff and the resident's representatives. Concluded that no further investigation is needed at this time and that no deficiencies were identified.
    21 Jul 2023
    Identified no deficiencies during an unannounced annual visit to the campus, with well-maintained safety features, proper medication documentation and administration, sufficient food supplies, functioning detectors, and up-to-date resident and staff records.
    21 Jul 2023
    Confirmed no deficiencies found during the inspection visit.
    06 Mar 2023
    Investigated the allegation that staff did not adequately supervise a resident who was found outside with a head injury. Concluded there was not enough evidence to prove violations occurred and no deficiencies were cited.
    06 Mar 2023
    Investigated allegation that staff did not adequately supervise a resident who was later found outside with a head injury. Confirmed insufficient evidence to prove whether the alleged violation occurred, as the resident remained within the secure memory care unit and was checked regularly.
    13 Jan 2023
    Found that the allegation that a resident sustained a witnessed fall resulting in a broken bone is unsubstantiated. Found that the allegation that staff did not seek timely medical attention for the resident after the fall is substantiated.
    13 Jan 2023
    Investigated allegations of a resident's unassisted fall and found insufficient evidence to confirm or deny the claims. Confirmed that staff delayed seeking timely medical attention for the resident, leading to a citation.
    • § 87466
    10 Oct 2022
    Investigated an altercation between a resident and a staff member, with no deficiencies noted during the visit.
    07 Sept 2022
    Investigated an incident in which a resident allegedly pushed a walker, slapped, and threw water at a staff member, with the resident later reporting bruising from an arm grab. Interviews with leadership and the resident were conducted and records reviewed; the staff member is off schedule pending the internal investigation, no deficiencies were identified, and a follow-up visit is planned.
    07 Sept 2022
    Investigated a reported altercation between a resident and a staff member on 8/30/22, which involved the resident pushing a walker, slapping, and throwing water at the staff. Further investigation required after gathering information and conducting interviews during the visit on 9/7/22.
    25 Jul 2022
    Found no deficiencies during the annual visit. Observed proper infection control, medication handling, food storage, and complete staff and resident records across the campus.
    25 Jul 2022
    Confirmed no deficiencies during the annual visit, with all records found to be complete and medications administered as prescribed.
    14 Jun 2022
    Found Allegation #1 that residents' hygiene needs were unmet had no supporting evidence; Allegation #2 that staff did not effectively communicate with families had no supporting evidence; Allegation #3 that there was insufficient staffing had no supporting evidence. Identified a medication management issue for one resident, including a timing lapse and notes about a newly installed computer system that requires additional staff training.
    14 Jun 2022
    Found allegations related to residents' hygiene needs and staff communication unsubstantiated. Identified issue with staff managing medication properly, substantiated with evidence.
    • § 87465(j)
    20 Jul 2021
    Found issues during an annual required visit, including a smoke detector not operable, water temperatures outside the allowed range in several bathrooms, discrepancies in medication administration records, and a missing medication for a resident; an exit interview was conducted with the administrator and appeal rights were provided.
    20 Jul 2021
    Identified deficiencies in maintenance of medication records and temperature control of water in bathrooms during inspection at the facility.
    • § 87303(a)
    • § 87465(c)(2)
    • § 87303(e)(2)
    24 Sept 2020
    Investigated that hospitalizations and a death involving a former resident were not reported to Community Care Licensing as required. Because of COVID-19, a telephonic case management visit was conducted, and an exit interview with the supervisor was held by phone, with signatures obtained on the necessary documents.
    18 Sept 2020
    Investigated allegations of staff neglect causing infection, insufficient staffing to meet residents’ needs, and inadequate staff training in this care setting. Found no preponderance of evidence to prove the violations; one resident had died before interviews, and no deficiencies were cited.
    24 Sept 2020
    Investigated a complaint regarding unreported hospitalizations and death of a former resident.
    • §
    18 Sept 2020
    Unsubstantiated allegations of staff neglect, insufficient staffing, and lack of proper training were investigated by California Department of Social Services.

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