St. Paul's Towers

    100 Bay Pl, Oakland, CA, 94610
    4.3 · 34 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Beautiful community excellent care pricey

    I toured the community and was very impressed. The building is beautiful, clean and hotel-like with great views of Lake Merritt; apartments are comfortable though some studios are small or older. Staff were kind, professional and responsive, and there's real clinical depth - a continuum of care on site with strong nursing and rehab. Food and dining are excellent (varied menus, buffets, tasty cooked-from-scratch meals), and the social calendar is full - lectures, exercise, outings, limo/driver services and lots of events. The vibe is welcoming and active, but it's expensive - verify pricing and level-of-care availability, and note COVID precautions can limit some activities.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.32 · 34 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.5
    • Meals

      4.2
    • Amenities

      3.8
    • Value

      2.8

    Location

    Map showing location of St. Paul's Towers

    About St. Paul's Towers

    St. Paul's Towers sits in Oakland, CA between Lake Merritt and the East Bay Hills, and offers a Life Plan Community where residents can age in place, which means folks can stay put even if their needs change as time goes on, and there are many types of care all on one campus, including Independent Living, Assisted Living, Memory Care, and Skilled Nursing, as well as something called Home Sharing for those who want a little more flexibility. The building has apartment choices like studios, alcoves, one-bedroom, large one-bedroom, two-bedroom, and deluxe two-bedroom layouts, with each apartment featuring floor-to-ceiling windows, balconies, and modern finishes, so there's always some natural light and space to relax, and if a resident has trouble moving around, the staff is on hand to help with things like transferring from bed to wheelchair day or night, since there's 24-hour awake staff for emergencies and extra care. The care team at St. Paul's Towers helps people who need diabetic care, non-ambulatory care, and incontinence care, but residents still need to be able to manage their own toileting, and the staff helps monitor blood sugar for those dealing with diabetes. There's an on-site skilled nursing area for residents who need higher levels of support or rehabilitation, and a dedicated memory care team gives specialized attention to those with memory concerns.

    There are meals provided every day, using quality ingredients to build nutritious menus, so folks don't have to fuss with cooking unless they want to, and garage parking is available for people who still drive, which makes life a little easier right on arrival, and there's help from community staff when it comes to moving in, picking out finishes, or arranging furniture, and even figuring out the paperwork and applications, which can be tough for anybody. The community welcomes people aged 55 and up from many walks of life, and the management team likes to make sure everybody's needs get met, with a strong case management team that assists if someone's health changes or if a hospital stay happens. There are indoor common areas, artsy and cultural spots nearby, and dedicated spaces for social and recreational activities, including movement and group gatherings to help residents stay active, make new friends, and feel a part of things; there's also devotional activities for folks looking for spiritual opportunities. The atmosphere tends to be vibrant and relaxed, encouraging genuine connections and personal growth. St. Paul's Towers sticks to its not-for-profit mission, aiming to make community life better for everyone living there by providing programs and amenities designed especially for seniors, and with the seamless care model across the different support levels, residents don't have to worry about moving somewhere else later if they need more help.

    People often ask...

    State of California Inspection Reports

    27

    Inspections

    2

    Type A Citations

    2

    Type B Citations

    4

    Years of reports

    08 Jul 2025
    Found adequate lighting throughout, a 75-degree hallway, and hot water in a shared bathroom at 116.5 degrees Fahrenheit, with bathrooms equipped with grab bars and non-slip mats. Found sufficient food supplies, medications, sharps, and toxic chemicals securely locked, detectors and fire safety equipment functioning, an emergency plan posted, drills conducted, and five resident and five staff records complete, with no deficiencies identified.
    • § 9058
    24 Jan 2025
    Found that staff financially abused residents by stealing and cashing their checks, with multiple incidents occurring from August to September 2024 affecting several residents. Notified residents and their authorized representatives only after the matter was investigated, with email notices sent in October 2024.
    • § 1569.269(a)(10)
    • § 87211(a)(1)
    04 Nov 2024
    Identified that an individual was not fingerprint cleared, resulting in a $500 civil penalty. Amended two records to reflect the changes.
    02 Oct 2024
    Found that the allegation that a private caregiver worked with a resident without fingerprint clearance prior to providing care was supported. The finding was based on interviews and review of records conducted during the investigation.
    • § 1569.17
    09 Aug 2024
    Found adequate lighting, a 72-degree hallway temperature, safe bathrooms, and locked storage for medications; detectors and emergency equipment were functioning. Reviewed several resident and staff records with no deficiencies identified.
    09 Aug 2024
    Inspection showed residents have adequate lighting, safe temperatures, necessary safety equipment, and proper emergency plans in place. No deficiencies were found.
    18 Apr 2023
    Confirmed that the original refund check was issued within 14 days of re-occupancy through the provider's bank, but was not received by the complainant; the provider reissued the check and sent it overnight, and the complainant confirmed receipt and asked to close the complaint.
    18 Apr 2023
    Confirmed that the original refund check was issued but never received by complainant. Check was reissued and successfully received, no violations found.
    06 Feb 2023
    Investigated allegation that staff left the resident unattended for a long period; found no evidence to support that occurred, with staff reporting regular changes and efforts to meet the resident's needs. The resident was observed in good hygiene on both visits.
    06 Feb 2023
    Staff denied leaving resident unattended for long periods of time, residents were observed to be in good hygiene condition, and the allegation was not proven.
    09 Nov 2022
    Found 15 residents relocated from another facility living there, including 2 in assisted living and 1 in memory care, with no new admissions since the prior visit. Observed residents felt safe and their needs were met, though one was concerned about moving out within three months due to affordability; supplies were adequate, staffing stable, no imminent health or safety concerns noted, exit interview completed.
    09 Nov 2022
    Conducted an unannounced case management visit, residents felt safe, supplies adequate, no imminent concerns identified.
    02 Nov 2022
    Found that 15 residents from one location were living at another, including 2 in assisted living and 1 in memory care. Met with 4 residents who reported feeling safe and cared for; observed adequate food, PPE, and supplies, with stable staffing and no imminent health or safety concerns.
    02 Nov 2022
    Conducted an unannounced visit to residents and staff, finding no immediate health or safety concerns and residents expressing feeling safe and needs being met.
    28 Oct 2022
    Found that 15 residents relocated from one site to another, including 2 in assisted living and 1 in memory care; residents reported feeling safe, well fed, and that their needs were met. Food, paper, and PPE supplies were adequate, and no imminent health or safety concerns were identified.
    28 Oct 2022
    Found no health or safety concerns during the visit, residents stated they felt safe and well cared for.
    29 Aug 2022
    Found the air conditioning was down for a few days in mid-August; the administrator notified residents promptly and communicated daily with maintenance until the system was repaired by 8/15. Found residents were provided water, ice, and popsicles and advised to hydrate and keep rooms cool by opening windows, with ongoing updates during the outage.
    29 Aug 2022
    Delivered amended version dated 8/29/22 and retrieved the original dated 8/22/22; exit interview with the administrator completed.
    29 Aug 2022
    Confirmed amended findings provided during unannounced visit.
    22 Aug 2022
    Found the allegation that staff assaulted a resident unsubstantiated. Found the allegation that staff failed to provide resident care unsubstantiated.
    22 Aug 2022
    Investigated allegations of staff assaulting a resident and failing to provide care needs; both allegations found unsubstantiated due to lack of evidence and witness accounts. Exit interview conducted with the administrator.
    27 Jul 2022
    Found no deficiencies; observed proper infection control practices, including central entry screening with temperature checks and hand hygiene, cough/sneeze etiquette posters, appropriate PPE use, and adequate food and PPE supplies, with emergency and disaster plans in place.
    27 Jul 2022
    Inspection found no deficiencies, facility adhered to infection control guidelines, had sufficient food and PPE supply, and implemented proper screening measures.
    01 Jun 2022
    Investigated a self-reported resident death, collected related documents, and found no signs of suicide; no deficiencies were cited.
    01 Jun 2022
    Investigator conducted an unannounced visit following a resident death. No deficiencies were found during the visit.
    03 Sept 2021
    Found no deficiencies cited in infection control. Sign-in with temperature checks, PPE use, and hygiene posters were observed, and there were adequate food and PPE supplies with maintained records.
    03 Sept 2021
    Conducted inspection found no deficiencies at the facility.

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