Villa Gardens

    842 E Villa St, Pasadena, CA, 91101
    4.4 · 47 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Friendly staff pricey reliability issues

    I toured this senior-living community and was impressed by the friendly, attentive staff, resort-like amenities (excellent dining, pool, gym, library, cafe), active programming and strong therapy/memory-care options - the place is clean, well-maintained and feels safe. My parent enjoyed the social life and kind caregivers, but it's very expensive, parking is tight, and apartments are on the small side. I also noted operational issues: laundry/backlog and weekend staffing gaps, inconsistent care-plan follow-through, slow records, occasional noise and communication problems from management - and I heard disturbing reports of discriminatory behavior. Overall I liked the staff and amenities, but the high cost and reliability/management concerns gave me pause.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.40 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.4
    • Meals

      3.9
    • Amenities

      4.5
    • Value

      1.7

    Location

    Map showing location of Villa Gardens

    About Villa Gardens

    Villa Gardens sits in the heart of Pasadena, not far from downtown Los Angeles, and is one of several communities in California under the Front Porch not-for-profit group, with other sites in Chula Vista, Claremont, Anaheim, Walnut Village, Sunny View, and Vista del Monte, so folks looking for care near family often find a convenient location. The community offers a range of living options including independent living for more active residents, assisted living for those needing help with everyday tasks, memory care for folks facing dementia, and skilled nursing or rehab if medical care becomes important, trying to make sure every resident can get support as needs change over time. Villa Gardens features a special memory care neighborhood called Summer House, which has nineteen private rooms, quiet sunlit spaces, private gardens, and a thoughtful design to help people with dementia feel safe and at home, and staff focus on supporting dignity, comfort, and well-being with personalized activities and therapies.

    Residents get to choose from simple floor plan options like one-bedroom and two-bedroom suites, each with wheelchair access, showers or bathtubs, and private or semi-private choices, and pet owners will be glad cats and dogs are allowed within weight limits, with pet care help if needed. There's a familiar feeling on the grounds, with peaceful gardens, walking paths, outdoor and indoor common areas, a library with daily newspapers and books, a full-service salon, and even a swimming pool for aqua therapy. The dining room serves chef-prepared meals each day, including vegetarian dishes and other special meals suited for dietary needs or food allergies, and there's access to a formal dining space for family visits, which is good for social gatherings, and resident events like the Joyful Hearts Chorus, cultural programs, French and Spanish classes, and group outings keep people engaged.

    Healthcare at Villa Gardens includes memory care staffing, diabetes management, incontinence and non-ambulatory care, pain treatment, wound care, and even more advanced support like catheter, colostomy, and IV therapy, enteral feeding, medication management, and help with bowel and bladder programs. Physical, occupational, and speech therapy are available every day, and there's always access to regular visits from doctors, podiatrists, dentists, psychiatrists, psychologists, and optometrists, all managed by skilled caregivers focused on each resident's well-being. The community offers several financial options and agreements, so people can plan ahead and match lifestyle choices with their own budgets. There's complimentary WiFi, personal phone lines for local calls, flat-screen televisions with Direct TV, and even iPads with Skype for video calls, helping folks stay in touch with loved ones who might not live nearby. Transportation services make it easier to get to appointments, while the social workers help residents and their families with emotional and practical support. Recognized as one of Pasadena's top continuing care retirement communities, Villa Gardens works to build a friendly, supportive atmosphere where seniors can feel at home, enjoy their independence as long as possible, and rely on skilled support if health needs change, all on a pretty campus filled with gardens and sunshine.

    People often ask...

    State of California Inspection Reports

    22

    Inspections

    6

    Type A Citations

    4

    Type B Citations

    6

    Years of reports

    09 May 2025
    Identified deficiencies across multiple domains at the residence, including water temperatures outside the required range in several bathrooms and missing skid mats in numerous showers, with concerns in resident records and medication storage. Found that fire safety systems and emergency preparedness were in place.
    18 Jun 2024
    Identified deficiencies including missing TB test results for two staff members and a missing background clearance for one staff member. Reviewed emergency/disaster and infection control plans along with training and interview records; interviews with residents and staff were conducted.
    18 Jun 2024
    Identified deficiencies in staff training, medical records, and background clearances during the annual visit at the facility.
    • § 87303(e)(5)
    • § 9058
    • § 87303(e)(2)
    13 Jun 2024
    Identified deficiencies during an unannounced annual visit, including a cleaning solution accessible to a resident and skid mats missing in several bathrooms, while overall conditions were in good repair with functioning safety measures such as a secured dementia unit and working equipment.
    13 Jun 2024
    Identified deficiencies in various areas of the facility during the inspection.
    • § 87411(f)
    • § 87355(e)
    18 Jan 2024
    Investigated a resident’s report that a staff member threatened rape and inappropriately touched her clothing; reviewed related records and internal communications. No deficiencies were noted.
    18 Jan 2024
    Investigated an allegation of a staff member making inappropriate comments and entering a resident's room without consent; no deficiencies noted during the visit.
    • § 87309(a)
    • § 87303(e)(5)
    29 Aug 2023
    Determined there was not a preponderance of evidence to prove the allegation that staff spoke inappropriately to a resident; interviews showed most residents described the administrator as respectful and helpful, with one resident saying a concern was not resolved.
    29 Aug 2023
    Investigated an allegation that a staff member spoke inappropriately to a resident; most staff and residents reported the administrator as respectful and calm, resulting in insufficient evidence to confirm the claim.
    10 Jun 2023
    Found no deficiencies after reviewing records and interviewing residents and staff during the continued annual review. The administrator's certificate was observed valid through 9/17/24.
    10 Jun 2023
    No deficiencies were observed during the visit and all records were found to be in compliance with regulations.
    08 Jun 2023
    Found a clean, well-maintained site with adequate food supplies and safety features. Deficiencies were noted in personnel records, resident records, infection control, and residents with special needs.
    08 Jun 2023
    Confirmed deficiencies in medication management and cleanliness were noted during the inspection, with areas such as resident rooms, bathrooms, and common areas being evaluated.
    17 Jun 2022
    Identified a deficiency in safety and infection-control practices: several resident rooms lacked skid mats, and refrigeration temperatures were higher (refrigerators at 40°F, freezers at 20°F) than the required 0°F. Water temperatures in rooms ranged from 106.8–120°F (within 105–120°F), and social distancing during meals needed to be maintained per guidance.
    17 Jun 2022
    Confirmed deficiencies in the facility's supply of food, bedroom furnishings, and water temperatures during an annual inspection focused on infection control and resident care.
    • § 87309(a)
    02 Nov 2021
    Identified storage of PRN medications and cleaning supplies in rooms 215 and 529, with a lockable cabinet under the bathroom sink used to secure items. PRN medication in room 529 was kept under lock, and the deficiency was cleared.
    02 Nov 2021
    Identified deficiencies in storage space during the visit were addressed and cleared during a follow-up inspection.
    22 Oct 2021
    Found infection-control deficiencies, including staff not consistently wearing masks and medications and cleaning supplies stored in unlocked areas; water temperatures and food storage were within required ranges, though the medication review could not be completed due to time constraints.
    22 Oct 2021
    Identified deficiencies in infection control practices, medication handling, and staff compliance during an annual inspection. Temperature of water tested and found to be within required range. COVID-19 protocols being followed, with some minor observations of staff not wearing masks properly.
    29 Sept 2021
    Found the allegation unfounded after reviewing rosters showed the residents named no longer resided there and after interviewing the administrator and wellness director. Completed an exit interview with the administrator.
    29 Sept 2021
    LPAs investigated an allegation regarding residents who were not actually staying at the facility and found it to be unfounded.
    • § 87555(b)(21)
    04 Nov 2019
    Reviewed allegations of staff threatening a resident, failing to provide a quiet environment, and contract non-adherence related to discrimination; found insufficient evidence to confirm any violations occurred.
    • § 87309(a)(1)

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