Mosaic Gardens at Scottsdale

    9450 E Mountain View Rd, Scottsdale, AZ, 85258
    3.8 · 24 reviews
    • Memory care
    AnonymousLoved one of resident
    3.0

    Immaculate facility inconsistent staffing risks

    I toured/placed my loved one here and the building is immaculate - new floors/furniture, spacious private rooms, good meals, lots of activities and outings, and daytime staff are warm, attentive and know residents by name. The activities director and some nurses (night nurse praised) are excellent and there's helpful programming like music/animal therapy. However, management has been unstable since a buyout: high turnover, incentive-driven staff, inattentive evening/night shifts, medication errors (even meds left in drinks), doctors' orders sometimes ignored, and residents occasionally left alone or injured. For a fairly independent, high-functioning person it's a very good, reasonably priced option; for someone needing tight medical oversight I would be cautious.

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    Amenities

    3.79 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      2.5
    • Amenities

      4.0
    • Value

      2.7

    Location

    Map showing location of Mosaic Gardens at Scottsdale

    About Mosaic Gardens at Scottsdale

    Mosaic Gardens at Scottsdale is a single-story memory care community with easy access for residents, and the whole place sits surrounded by the Sonoran Desert and McDowell Mountains, which gives it a beautiful and calm setting. The building has studio apartments that measure about 241 square feet, along with other room options, and all layouts include emergency response systems. Mosaic Gardens welcomes pets, so residents can bring their animal companions. Every hallway, bathroom, and living space has handrails, grab bars, well-lit pathways, wide open designs, and secured entrances and exits to help everyone stay safe and lower the risk of falls. The care team provides assistance with day-to-day tasks known as Activities of Daily Living, or ADLs, and there's medication management, reminders, supervised care, and wellness checks to keep people healthy. The staff offers personal laundry and linen service each week, as well as three meals and snacks each day that are balanced and nutritious, with reminders and help during mealtimes. There's transportation for appointments and shopping within Scottsdale, bright open gathering spaces, outdoor sensory gardens, a beauty salon, a chapel for religious services, and community Wi-Fi and utilities included.

    Mosaic Gardens centers its programs around residents living with Alzheimer's, dementia, or other memory loss conditions, focusing on a person-centered approach that encourages independence and helps each person rediscover their unique abilities through a Montessori Activities Program and carefully chosen health and exercise routines. The community's memory care specialists stay up-to-date on new memory care techniques and tailor their support to individual needs, offering life-engagement programs, music therapy, group and one-on-one activities, plus a vibrant social calendar. The staff stays on-site 24 hours a day for support, and there are frequent wellness checks to address health needs right away. The building's outdoor spaces are secured, letting residents go outside safely, while families are encouraged to join in planning daily care, attend support groups, and participate in special events so everyone feels connected. Mosaic Gardens also offers educational help for families learning to cope with memory loss in a loved one. The place feels welcoming and focuses on dignity, comfort, and residents' quality of life, with large, bright spaces, a focus on safety, and a steady commitment to values like Fun, Attitude, Integrity, Teamwork, Honesty, and Effort, summarized in their F.A.I.T.H.E. approach.

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