Mission Palms Post Acute

    6461 East Baywood Avenue, Mesa, AZ, 85206
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Therapy helped, but nursing issues

    I had a mixed experience. The therapists, CNAs and many staff were caring, the facility was clean and therapy really helped my loved one. However nursing was inconsistent and understaffed - slow or missed responses, medication and discharge issues, missed baths and some safety/neglect incidents; administration and family communication were poor. Meals were often bland or inadequate and roommate/cleanliness problems occurred, so go if you need rehab but be cautious and stay involved.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.51 · 130 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.3
    • Meals

      2.9
    • Amenities

      3.1
    • Value

      2.3

    Location

    Map showing location of Mission Palms Post Acute

    About Mission Palms Post Acute

    Mission Palms Post Acute sits under the management of Clayton Wagner, who's been in charge since December 2019, and the facility is part of The Ensign Group. The facility holds a for-profit status, belongs to a corporation, and offers a mix of care levels, which means you'll find everything from independent living all the way to assisted living, memory care, skilled nursing, and post-acute care for both short-term and long-term rehabilitation. There are 160 certified skilled nursing beds available, and rooms come as both private and semi-private, which lets residents decide what fits their needs. Folks have access to amenities like a bar, common areas for socializing, resident parking, a beauty salon, high-speed internet throughout the building, and meal service that focuses on nutrition and taste. There's transportation for both residents and visitors and staff help with activities like bathing, dressing, incontinence care, and medication management.

    Nursing services see an average of 3.47 nurse hours for each resident each day, which lands below the state average. The nurse turnover rate stands at 38.2%, a bit lower than the state's average of 46.9%, while still showing that some staff changes are common. The facility provides physical, occupational, and speech therapies, and there's a focus on helping residents regain strength and mobility after hospital stays. There's also support for folks with dementia or Alzheimer's through specialized memory care services aimed at reducing confusion and wandering. For comfort and healing, the facility's got both inside and outside spaces where residents can relax or take part in different activities or excursions.

    Past inspections over the last 36 months noted a total of 16 deficiencies, which included two related to infection control. Some of the listed violations connected to resident rights, for example, the facility didn't always keep personal and medical records as private and confidential as possible, and there were also cases where suspected abuse wasn't reported quickly. No actual harm came of these, but there was a potential for more than minimal harm if such issues continued, and the facility took actions to fix them. Mission Palms Post Acute runs as a continuing care retirement community, offering various services and amenities tailored for each resident's health and personal needs using a dedicated care team. It operates with a straightforward approach, looking to help seniors recover, stay comfortable, and get support with their daily care in a setting that aims to keep life as steady and simple as possible.

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