Catalina Post Acute And Rehabiliation

    2611 North Warren Avenue, Tucson, AZ, 85719
    2.5 · 18 reviews
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglect, missed meds, alarming lapses

    I appreciated that many staff were polite and helpful, therapy/OT/PT often helped, and the food and dog visits were okay - but my overall experience was alarming. Call lights and phones frequently went unanswered, I (or my loved one) was left in a wheelchair/hallway for hours, hygiene was neglected (soiled bedding, inconsistent showers), meds and wound care were missed, and therapies were stopped or poorly coordinated. There were dangerous lapses (oxygen/ambulance mismanagement, delayed care that led to decline/ICU), and administration offered excuses instead of fixes. Despite friendly people, the systemic failures and terrible communication mean I would not trust this facility with a medically vulnerable family member.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.50 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.6
    • Meals

      2.4
    • Amenities

      1.8
    • Value

      1.0

    Location

    Map showing location of Catalina Post Acute And Rehabiliation

    About Catalina Post Acute And Rehabiliation

    Catalina Post Acute & Rehabilitation sits in a quiet area of Tucson, AZ, at 2611 N Warren Ave, offering 102 certified beds in a single-story building with both private and semi-private rooms. Managed by Robert Eagar since 2009 and owned by Bandera Healthcare LLC, the facility ties to The Ensign Group and focuses mainly on short-term rehabilitation and long-term skilled nursing care, supporting people after surgeries, strokes, or joint replacements, and those who need ongoing help such as wound care, dialysis services, or 24-hour respiratory therapy. The staff provides physical, occupational, and speech therapy on-site, including the Advanced Integrated Cognitive Program for residents facing memory loss. Residents take part in exercise classes, arts programs, lectures, and social events, with outings, worship services, and a range of activities such as cards, games, and movies, so there's something to fit many interests. Wi-Fi runs throughout the building, the dining room gets plenty of light, and walking paths and patios offer time outdoors, which many enjoy, while the rooms look comfortable and the grounds stay well-kept. Housekeeping, laundry, and transportation services help with daily living, while staff give assistance with bathing, dressing, and grooming. Apartment types include studio and companion units. The nurse staffing level stands at 3.86 hours per resident per day, which falls a bit below the state average. Nurse turnover is higher than average at 48.5%. In recent inspections, Catalina Post Acute & Rehabilitation received 17 noted deficiencies, including some for resident rights, quality of life and care, and infection control. The facility currently holds a 4-star overall rating from Medicare.gov, but it's had its share of challenges, and it pays attention to cleanliness and maintaining a pleasant, homelike space, with access to a full range of therapies and a team that puts effort into individual care plans involving residents and families. At this time, the facility isn't accepting new patients, but for those staying, amenities and care aim to meet varied needs while keeping things steady and safe, as much as possible.

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