Sun City Post Acute

    9940 West Union Hills Drive, Tucson, AZ, 85373
    2.1 · 15 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful unsafe poorly managed care

    I had a terrible experience. Staff were neglectful and short-staffed - meds were late or missed, baths and basic personal care skipped, CNAs often absent (smoking) and call lights went unanswered for long periods. Meals were slow, cold and poor quality; trays were rough. Cleanliness and maintenance were bad - urine/toilet odor, soiled sheets, dirty floors, broken beds/TVs and cigarette smell on the patio. Therapy was minimal or improper (no regular PT/OT, only a few speech sessions); wound and infection care was negligent (bedsores, infections, hospital readmissions and even a death after discharge reported). Staff were rude or insulting, management unprofessional and communication chaotic; paperwork and transfers were mishandled. There were occasional bright spots (clean rooms, friendly staff, some activities), but overall I would not recommend - unsafe, poorly managed care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.07 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.6
    • Staff

      1.9
    • Meals

      2.0
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Sun City Post Acute

    About Sun City Post Acute

    Sun City Post Acute is a senior living community in Sun City that offers a wide range of care options, so folks can get help with daily activities like bathing, dressing, and taking medicine, and there's always staff around since they've got 24-hour skilled nursing care and a team that works together to make sure each resident gets a care plan that fits their needs, and the place has specialized services for post-acute care, meaning after a stay in the hospital for recovery or even longer-term nursing home care if that's needed, plus they have physical, occupational, and speech therapy right there on-site along with wound care and medical management. There are different units with names like "Post Acute" and "Rehabilitation," and they've got memory care for people with Alzheimer's or dementia-those residents get special attention, activities, and security to keep them safe. The facility accepts Medicare and Medicaid at some locations, with places like Sun Health Grandview Care Center and Sun West Choice Healthcare & Rehab offering licensed beds for seniors who need more medical care, and there's help for people with mild cognitive impairment, as well as a focus on recovery for those coming straight from the hospital. Some units, like Royal Oaks Assisted Living Center and Villa Maria Care Center, along with others like Park Avenue Health and Rehabilitation and Haven of Douglas, offer extra choices for families who want different levels of care, whether that's independent living for active seniors, assisted living with help for daily needs, or even respite care so loved ones can stay for a short time. The community works as a Continuing Care Retirement Community, or CCRC, so residents can move from independent housing to more medical care as they age, and there's a mix of private and semi-private rooms, housekeeping, meals, and an emergency call system to keep people safe. Therapy services like physical, speech, and occupational therapy are part of recovery, and the place has both short-term rehab and long-term care, which means people can stay just for a little while or make it a more permanent move. Nurses, aides, and doctors all work together, and they have resident and family councils for concerns or suggestions, which helps keep care focused on what's needed. There are review scores for each area, some reaching five stars, with the overall community sitting at a strong 4.6 out of 5 stars based on reviews, and amenities include adult day care, hospice care, and support for family caregivers. Sun City Post Acute is a for-profit limited liability company and has resources to connect families with local advisors who guide them to the right care. They have a total of 118 available beds, but as of June 2025, only 18 are open, so sometimes there's a wait for certain care levels, but the range of services and the focus on both long-term health and quick recovery make it a practical choice for seniors in the area.

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