Pricing ranges from
    $4,997 – 5,996/month

    Francel Guest Home II

    9441 Houston Ave, Anaheim, CA, 92801
    4.0 · 5 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Caring staff but dangerous neglect

    I'm grateful to the caring, family-like staff who go above and beyond, create a happy atmosphere, and provide lots of activities - I felt peace of mind and they treated my mom with warmth. Sadly I can only give one star: food and nutrition are a major problem (unhealthy, sugary meals) and my mom became critically malnourished; there's poor transportation/driver support and a clear need for stronger on-site management and oversight of care.

    Pricing

    $4,997+/moSemi-privateAssisted Living
    $5,996+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.00 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.3
    • Meals

      1.0
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Francel Guest Home II

    About Francel Guest Home II

    Francel Guest Home II is a licensed 14-bed Residential Care Facility for the Elderly nestled in the heart of Anaheim, California. With over 17 years of dedicated service to providing care for the elderly, the home has built a reputation for delivering extraordinary assistance in a nurturing environment. Residents at Francel Guest Home II receive superior quality care that is rooted in years of experience, ensuring that every individual’s needs are met with attention and reliability.

    The atmosphere at Francel Guest Home II is characterized by warmth, safety, and cleanliness, creating a welcoming community for all who reside there. The care provided is deeply compassionate, as staff members are both experienced and well-trained, focusing on treating each resident with kindness, dignity, and respect. The team at Francel Guest Home II recognizes and values the unique life experiences each resident brings, and this awareness is woven into every aspect of daily living, making each individual feel acknowledged and valued.

    Residents enjoy peace of mind in this pleasant community, secure in the knowledge that their well-being is a top priority. The staff's dedication extends beyond just meeting physical needs; emotional support and genuine companionship are integral to the care philosophy at Francel Guest Home II. This environment encourages not only a sense of belonging, but also enables residents to thrive in comfort and confidence, supported by the unwavering commitment of the Francel Guest Home II team.

    People often ask...

    State of California Inspection Reports

    7

    Inspections

    6

    Type A Citations

    2

    Type B Citations

    5

    Years of reports

    15 Apr 2025
    Found safety and compliance issues at the home, including accessible knives from a broken kitchen cabinet, accessible chemicals under the sink, missing quarterly fire drill logs, no PUB 475 sign-in, no resident tablet device, outdoor tripping hazards, and chemicals/sharps temporarily secured in the locked garage. Found hot water temperatures between 110.0°F and 114.6°F; medications and resident files were securely stored and documented; food supplies met required levels; fire extinguishers were fully charged but had an outdated inspection date.
    • § 1569.695(c)
    • § 9058
    • § 87303(a)
    • § 87307(d)(6)
    • § 87309(a)(1)
    17 Jul 2024
    Identified deficiencies during a visit to a care home, including one resident missing an annual medical assessment and a PRN medication lacking exact date and time of administration. Noted outdoor areas were not easily accessible to residents because obstructing items were moved to storage, and reviews of three resident files and three staff files showed gaps in documentation and trainings.
    17 Jul 2024
    Identified deficiencies in areas such as resident care, recordkeeping, and medication administration during the inspection.
    • § 87705(c)(5)
    • § 87465(d)(3)
    • § 87219(h)(2)
    08 Oct 2020
    Found that a resident died on 9/26/2020 around 8:01 am after being found on the floor; staff called 911, paramedics could not save, police were notified, and the coroner's investigation is pending to determine the cause. No reports had been received from police or the coroner.
    24 Mar 2022
    Found no deficiencies after an unannounced visit; observed safe medication storage, locked supplies, clean and furnished spaces, adequate food provisions, and a mitigation plan awaiting approval, with the administrator's certificate having expired.
    24 Mar 2022
    No deficiencies were found during the inspection visit to the facility.
    08 Oct 2020
    Confirmed the death of a client at the facility on 9/26/2020, with the cause of death pending a coroner's report.

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