Glendora Grand Inc

    805 Arrow Hwy, Glendora, CA, 91740
    2.9 · 30 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed facility with severe neglect

    I have mixed feelings. The staff can be kind and professional (social worker Karina stood out), the place is generally clean, well-kept and active with many programs - but the building is old and clearly understaffed. I witnessed or experienced serious safety and hygiene issues: soiled/bedbound residents left unattended, strong urine/feces odors, bedsores, delayed or forced meds, wandering into danger, unanswered night calls, alleged theft and management cover-ups. Because of those severe care and cleanliness concerns, I can't recommend it unless you stay closely involved and monitor care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.87 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.9
    • Meals

      2.7
    • Amenities

      2.3
    • Value

      1.0

    Location

    Map showing location of Glendora Grand Inc

    About Glendora Grand Inc

    Glendora Grand in Glendora, CA is a large facility with 342 beds, offering short-term rehabilitation and long-term care services. The facility is for-profit, corporately owned, and participates in Medicare and Medicaid. Glendora Grand is not a part of a continuing care retirement community. The facility's ratings for short-term rehabilitation are below average, while its long-term care rating is considered average.

    The facility provides care for patients recovering from hospital stays, such as after a stroke, heart attack, infection, or accidental injury. The staff at Glendora Grand assist residents with medical needs, including administering medications, as well as non-medical needs like dressing, eating, and using the bathroom. The facility has policies in place to ensure the safety and well-being of residents, including regular health, fire, and safety inspections conducted by the Centers for Medicare and Medicaid Services.

    Recent inspection reports have highlighted areas where Glendora Grand has failed to meet certain health and safety standards. These areas include providing appropriate treatment and care according to orders, ensuring a safe and clean environment, implementing infection prevention and control programs, and honoring residents' rights to be treated with respect and dignity. The facility has faced fines for violations in the past three years, totaling $18,980.

    Overall, Glendora Grand aims to provide quality care for its residents, but recent inspection reports suggest there may be areas for improvement. Families considering this facility for their loved ones may want to research further and inquire about the steps being taken to address any deficiencies noted in the inspections.

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