Pricing ranges from
    $6,524 – 8,481/month

    Whitten Heights

    200 W Whittier Blvd, La Habra, CA, 90631
    4.0 · 41 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Warm caring staff, upkeep varies

    I'm very satisfied and would recommend Whitten Heights - the staff are caring, attentive, and know residents by name, and the director and caregivers often go above and beyond. Meals are home-style with choices, the activity calendar (piano, bingo, crafts, outings) is robust, and the courtyard and garden room are lovely and peaceful. Rooms are reasonable and affordable (private or shared options), and overall it gives me peace of mind. That said the building shows its age - maintenance, flooring, musty smells, HVAC/elevator issues and some staffing/turnover or training gaps affect memory-care supervision at times. Bottom line: warm, helpful people and a pleasant community, but expect variability in upkeep and staffing.

    Pricing

    $6,524+/moSemi-privateAssisted Living
    $7,828+/mo1 BedroomAssisted Living
    $8,481+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.05 · 41 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.9
    • Meals

      3.2
    • Amenities

      3.3
    • Value

      3.8

    Location

    Map showing location of Whitten Heights

    About Whitten Heights

    Whitten Heights sits along Whittier Blvd in La Habra, CA, and is part of a network with places like Casa El Centro Apartments, The Heights Inn, Cheri Grove, and others, so there's a broad community connected together, and this one focuses on senior living. Whitten Heights cares for 196 residents and holds a state license, number 306004192. You'll find several living options, including independent living for active seniors, assisted living for folks who need help with daily tasks, and a special memory care building for those with dementia or Alzheimer's, and the staff can manage diabetic care, incontinence care, non-ambulatory needs, and even behavior issues, which makes things easier for families. Trained nurses, doctors on call, visiting therapists, and aides provide medical support like medicine management, blood sugar testing, and help with insulin shots. The place has 24-hour awake staff and secure areas, with technology like bracelets that sound alarms so folks prone to wandering stay safe, and staff know how to handle exit seeking and physical outbursts, which is especially important for residents with changing needs.

    Whitten Heights offers lots of activities-art classes, trips and outings, Wii Bowling, movie nights, music programs, and community service projects, and there's a full-time activity director planning these things, which keeps daily life interesting. Spaces like a game room, library, piano room, TV room, fitness room, and even spa and wellness areas are open for use, while enclosed courtyards, gardens, a gazebo, patios, and paved walking paths give everyone a quiet place to relax or exercise outdoors. Residents can bring their own pets-cats or dogs are welcome-and there's support for them, too. They serve meals planned by professionals, using chefs and meal planners who prepare well-balanced dishes with special diets like low-sodium on request, and you'll find private dining rooms for family visits and guest meals for company. The staff handle laundry, housekeeping, medication reminders, and plenty of extra help for those who need it, while beauty salons and beauticians come onsite for personal care.

    Transportation services help residents get around or go on field trips, whether it's complimentary, at cost, or just resident parking, and home care aides offer companionship and non-medical care for seniors at home who need help. The community welcomes folks using the ALW (Assisted Living Waiver) program through Medi-Cal, so there's financial support for those who qualify. The place is clean, has plenty of parking, and keeps a caring, friendly staff on hand, all working with a mission that honors dignity, respect, and independence. Awards like Best of Senior Living mark their attention to care and support. Whitten Heights is family-owned and works hard to make things comfortable for each resident by focusing on individualized care, keeping a welcoming environment, and making sure safety and well-being come first, whether for folks living independently, needing assisted care, or requiring memory support.

    People often ask...

    State of California Inspection Reports

    45

    Inspections

    9

    Type A Citations

    9

    Type B Citations

    6

    Years of reports

    29 Aug 2024
    Investigated complaints revealed that allegations of unmet incontinent needs were unfounded, while claims of disrespectful staff behavior and denial of speech therapy were unsubstantiated due to conflicting information.
    10 Jul 2024
    Investigated allegations of staff turning off lights without consent and entering rooms without knocking; found insufficient evidence to confirm these claims.
    02 Jul 2024
    Investigated the allegation of a failure to eradicate an insect infestation, did not find sufficient evidence to determine whether the complaint was valid or invalid.
    24 Jun 2024
    Investigated allegations of staff handling a resident roughly, resulting in injuries; found conflicting reports from interviews with staff and residents, and determined there was insufficient evidence to confirm or refute the claim.
    18 Jun 2024
    Confirmed inadequate pest control measures. Residents were denied extermination services in some rooms, leading to infestations.
    • § 87303(a)
    12 Apr 2024
    Confirmed that residents smoked in their rooms, as evidenced by staff interviews and observations of cigarette burn marks and smoke odor.
    • § 87468.1(a)(2)
    09 Apr 2024
    Investigated an allegation regarding frequent hot water outages; unable to find sufficient evidence to determine if outages lasting days occurred, although recent maintenance and brief outages were noted.
    19 Mar 2024
    Reviewed allegations of resident rights violations, staff training deficiencies, and lack of dignity in resident relationships at a facility, but could not confirm if they occurred.
    12 Mar 2024
    Confirmed that the rate change notice did not provide enough advance notice, but no evidence found of inadequate food quality or quantity.
    • § 87507(g)(4)
    27 Feb 2024
    Investigated an allegation that a resident was injured by another resident; however, insufficient evidence was found to confirm whether the alleged incident occurred.
    18 Jan 2024
    Reviewed allegation of temperature issues in the dining room; unable to prove or disprove the claim.
    29 Dec 2023
    Allegations of staff not assisting a resident with medication management and the resident not receiving medication as prescribed were found to be unfounded.
    11 Dec 2023
    Identified lack of emergency evacuation chairs in all stairwells during inspection.
    • § 1569.695(f)(1)
    26 Sept 2023
    Visited facility conducts interviews and observations, found allegations of no medical attention and lacking call button in bathroom to be false, while a claim of missing bedsheets is inconclusive. Staff and residents state 911 is called when needed.
    28 Jul 2023
    Restraining residents in wheelchairs was confirmed, while allegations related to overdosing residents and failing to seek medical attention were inconclusive.
    23 Mar 2023
    Investigated allegation of staff not providing a safe environment for residents; unable to determine if the allegation occurred as reported. Residents and staff interviews did not confirm the allegation.
    14 Nov 2022
    Found allegations of aggression, threatening behavior, and property damage, necessitating hospitalization, and lack of compliance with medications in a recent inspection.
    11 Aug 2022
    Investigated the allegation that staff changed a resident's diaper without permission and found it to be unfounded, as the resident admitted the incident did not occur and evidence supported the staff's statements.
    21 Jun 2022
    Confirmed withdrawal of funds from a resident's account without authorization.
    • § 87468.2(a)(26)
    06 May 2022
    Investigated the allegation that resident needs were not met due to staffing shortages, but lacked sufficient evidence to prove or disprove the claim, resulting in an unsubstantiated finding.
    15 Apr 2022
    Confirmed staff did not respond to a resident's call light in a timely manner, but found no evidence of insects at the facility.
    • § 87303(i)(1)
    27 Jan 2022
    Observed health and safety measures were in place and being followed during the visit, with no deficiencies cited.
    06 Oct 2021
    Confirmed harm to residents by a fellow resident but found the claim Staff did not seek timely medical attention to be false.
    • § 87464(f)(1)
    • § 87463(a)
    15 Sept 2021
    Confirmed allegations of disrepair and fall hazards related to facility floors. Identified staining and possible mold, substantiating allegations of unsanitary conditions. Unfounded claims of pest infestation, with evidence of isolated incident addressed promptly.
    • § 87303(a)
    • § 87307(d)(2)
    02 Jun 2021
    Confirmed that allegations of food restriction, bullying, and inappropriate staff behavior at the facility were unable to be proven based on interviews, observations, and review of documents.
    01 Feb 2021
    Identified no deficiencies were cited during the office meeting.
    17 Nov 2020
    Observed no health and safety concerns during the visit to the facility.
    13 Nov 2020
    Confirmed that residents experienced a lack of communication options and recreational activities, leading to isolation, sadness, and depression, due to the absence of telephones, outdoor time, or engaging activities since March 2020.
    • § 87468.2(a)(23)
    • § 87468.1(a)(14)
    12 Nov 2020
    Observed no health and safety concerns during virtual inspection. No deficiencies cited.
    09 Nov 2020
    Observed no health and safety concerns during the visit.
    05 Nov 2020
    LPAs conducted a virtual health and safety check, finding no concerns or deficiencies during the visit.
    03 Nov 2020
    Observed no health and safety concerns during the visit. No deficiencies cited.
    29 Oct 2020
    Confirmed no health and safety concerns during the virtual inspection. No deficiencies cited.
    27 Oct 2020
    Conducted a virtual health and safety check, observed no deficiencies, and communication with facility for a sign-off on the report.
    22 Oct 2020
    Observed no health and safety concerns during the visit.
    20 Oct 2020
    No deficiencies were found during the health and safety check at the facility. All areas were observed to be in compliance with regulations.
    15 Oct 2020
    Confirmed no deficiencies observed during visit, facility in compliance with regulations.
    09 Oct 2020
    Identified non-compliance issues during a visit with the licensee and staff. Required submission of requested items by specific deadlines.
    08 Oct 2020
    Conducted an unannounced visit and served an Immediate Exclusion Order. Witnessed Administrator leaving the facility.
    07 Oct 2020
    Observed violations of regulations regarding resident care and safety during a visit to the facility.
    • §
    • § 87303
    • §
    • §
    • §
    22 Sept 2020
    Investigated multiple allegations of neglect and inadequate care following the death of a resident, ultimately finding them to be unfounded.
    15 Jun 2020
    Confirmed health and safety concerns during virtual visit due to COVID-19 precautions.
    13 May 2020
    Determined that allegations of residents' rights violations and a fall risk incident were unsubstantiated, as documentation and interviews did not support the claims, though COVID-19 restrictions may have led to perceived rights violations.
    07 Feb 2020
    Investigated an allegation of lack of supervision leading to one resident injuring another; found insufficient evidence to support the claim, as medical records were inconclusive and no witnesses or documentation corroborated the allegations.
    19 Nov 2019
    Confirmed deficiencies identified during the visit due to the absence of an incident report for a specific incident.
    • §

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