Pricing ranges from
    $4,050 – 7,500/month

    Sunrise of San Mateo

    955 S El Camino Real, San Mateo, CA, 94402
    • Assisted living
    • Memory care

    Pricing

    $4,050+/moStudioAssisted Living
    $6,500+/mo1 BedroomAssisted Living
    $7,500+/mo2 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Accept incoming residents on hospice
    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Respite program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Located close to restaurants
    • Located close to shopping centers
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Pet friendly
    • Religious/meditation center
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.70 · 122 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.7
    • Meals

      4.1
    • Amenities

      4.4
    • Value

      2.7

    Location

    Map showing location of Sunrise of San Mateo

    About Sunrise of San Mateo

    Sunrise of San Mateo sits in a light-peach stucco, multi-story building with a covered entryway, big windows, and nice landscaping, and you can always spot the Sunrise Senior Living sign out front. This place's known for its Memory Care services in a warm, homelike setting, plus a big focus on both Assisted Living and Independent Living, and there's skilled nursing care and even hospice care if someone's health needs happen to change over time, so folks don't have to move somewhere new if they start needing more help. You see things like an outdoor patio with wicker chairs, potted plants, a table, and an American flag, and inside there are comfortable seating areas with warm decor and plenty of natural light, with common rooms, reflection spaces, dining areas - some with a popcorn machine and a full-service kitchen or bar - and you get restaurant-style meals including anytime dining, room service, and menus for special diets like vegan, low sugar, gluten free, or even just regular old guest meals.

    Residents live in private suite bedrooms that have big windows, soft light, a bed, a comfortable armchair, a dresser, and their own bathroom with grab bars, showers, and vanities for safety and ease, plus the Memory Care suites even have a kitchenette setup with a mini-fridge, sink, counters, and family photos and decorations from home. The place keeps everyone active with scheduled educational and social activities, trips out to places like San Mateo Central Park or the Japanese Tea Garden, and there's an Activities Director who lines all this up and makes sure folks stay busy and connected no matter what. Some common areas have fireplaces, and they've got a movie room, a library, an arts and crafts center, a computer room, a meeting space, a bistro or café, and lovely outdoor walking paths and enclosed gardens that give you fresh air without worry.

    You'll find attentive staff who get special training, especially for those helping residents with memory issues or Alzheimer's through programs like the Reminiscence Program or Terrace Club, so care plans fit each person and aim to keep minds active with sensory activities and therapies. Religious and spiritual support is available whether someone's Jewish, Catholic, or practices another faith, and a visiting Rabbi sometimes leads services, with events for other denominations too. Residents can age in place, so when someone's health changes, nursing care or hospice is right here as needed.

    The Sunrise bus gives complimentary rides for appointments or outings, and there's parking for guests and residents, along with laundry, housekeeping, and even dry-cleaning done onsite, so families don't have to worry about those chores. There's also a salon and barber shop for haircuts or grooming, and care plans can be adjusted for those who need more help with daily needs like bathing, changing clothes, or taking medicine. Sunrise of San Mateo has a long-standing history, being around for more than 35 years with staff led by people like Paul J. Klaassen and Joseph Sarto, and even though the business isn't BBB accredited and has an A- rating mainly due to a few unanswered complaints, people often remark on the friendly, competent care staff and the support system that helps residents feel safe, valued, and at home. The community welcomes folks 55 and up and encourages families and the larger San Mateo community to take part in programs and events, with strong ties to local culture, diversity, and intergenerational activities. They offer short-term respite care for people recovering from illness or after a hospital stay too. So for people who need Assisted Living, Memory Care, Independent Living, Skilled Nursing, or even just a supportive place to call home while staying active and social, Sunrise of San Mateo tries to meet those needs all in one spot.

    About Sunrise Senior Living

    Beginning with a single community in 1981, there are now more than 280 Sunrise Senior Living communities throughout the U.S. and Canada. Each of our communities maintains the mission laid out by Sunrise founders Paul and Terry Klaassen more than 40 years ago: to champion quality of life for all seniors. The Klaassens’ vision to redefine senior care resulted in a resident-centered approach to care that focuses on the individuality of each resident and has set the standard in the assisted living industry. We are defined by our people. Our team of serving hearts are guided by our mission, Principles of Service and Values – all of which help encourage independence, preserve dignity and enable freedom of choice for each resident.

    People often ask...

    State of California Inspection Reports

    13

    Inspections

    3

    Type A Citations

    2

    Type B Citations

    5

    Years of reports

    03 Apr 2025
    Identified a memory care unit on the fourth floor with 17 rooms, secured access, and a designated dining room, plus safety features like grab bars, nonskid flooring, detectors, and adequate lighting and temperature; reviewed staff training records and dietary audits, and noted that documents including a personnel report, a site sketch, and proof of liability insurance were requested by 4/17/25.
    • § 87355(c)
    • § 87555(b)(26)
    • § 9058
    24 Jun 2024
    Found that staff were interviewed about a resident's fall, that S1 who responded to the resident's pendant request was interviewed, and that the call-button response time for the resident was reviewed, with no deficiencies cited.
    24 Jun 2024
    - Call button response time for a resident who fell was investigated and no deficiencies were identified.
    11 Mar 2024
    Found compliance with safety, medication storage, and recordkeeping standards; observed clean communal areas, secured medications, functioning safety equipment, and complete resident and staff records.
    11 Mar 2024
    Confirmed a comprehensive inspection of the facility, finding all areas to be well-maintained and in compliance with regulations.
    24 Sept 2023
    Found no deficiencies observed; safety systems, temperatures, and central medication storage were in order, and records were reviewed with no issues.
    24 Sept 2023
    Inspection report confirmed no safety hazards or deficiencies at the facility during the visit. A variety of checks were conducted to ensure the facility met necessary standards.
    27 Dec 2021
    Found no preponderance of evidence that the resident sustained injuries while in care, as the resident was independent, able to verbalize needs, and did not require frequent checks, despite new injuries from a fall on October 17, 2021.
    27 Dec 2021
    Determined that the allegation of a resident sustaining injuries while in care was unsubstantiated, as the resident was independent and did not require frequent staff checks.
    23 Nov 2021
    Found that a resident’s room was unclean with a urine-soaked mattress and that incontinence care and health-change documentation were not updated in the care plan. The diabetes care allegation lacked sufficient evidence to prove it.
    23 Nov 2021
    Found deficiencies in addressing resident's incontinence care, failure to document health changes, and failure to maintain a sanitary environment in a resident's room.
    • § 87303(a)(1)
    • § 87466
    23 Dec 2020
    Investigated an unusual incident dated 12/20/2020, requested the hospice care plan, admission agreement, related emails, and the names of staff to interview; planned follow-up with leadership and a wellness nurse on 12/28/2020, and noted that this matter requires further investigation.
    23 Dec 2020
    Investigated an unusual incident on December 20, 2020, by interviewing relevant staff and requesting necessary documents, with further follow-up scheduled.

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