Henderson Health and Rehab

    1180 E Lake Mead Pkwy, Henderson, NV, 89015
    3.9 · 78 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Strong rehab but safety concerns

    I had a mixed experience. The therapy, CNAs and many nurses were friendly, caring and professional - the rehab was strong, rooms were clean, and staff often went above and beyond. However, phone responsiveness and staffing were inconsistent, and I encountered or heard reports of unprofessional behavior, neglect, safety lapses and even theft. I'd cautiously recommend it for rehab if you confirm current staffing, security and communication first.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.94 · 78 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      2.6
    • Amenities

      3.2
    • Value

      5.0

    Location

    Map showing location of Henderson Health and Rehab

    About Henderson Health and Rehab

    Henderson Health and Rehab, also known as Lake Mead Health and Rehabilitation Center, stays open day and night, offering care to people who need both short-term recovery and long-term support, and they have 266 certified beds in a modern building that's pretty welcoming with spacious private and semi-private rooms where you'll find a sink area in each room, so there's a bit of personal space, and when folks walk around the nicely landscaped grounds or stop in the activities room, some will see Nico the cat, who visits with residents for a bit of companionship while they do things like music, art, or pet therapy, and they try to keep people busy with a full calendar of activities every month, so nobody sits around for too long if they don't want to, and families who want to visit or move in can take a private tour first to see what the community looks like up close. They do provide pretty much the whole range of healthcare services, like skilled nursing that's there 24/7 under in-house doctors, plus in-house physical, occupational, speech, and recreational therapies, and folks can also get nutritional counseling and talk to counselors or join support groups if the days get tough or lonely, which happens. People can also get behavioral help or extra support through community partners like Nevada Diagnostics, Healthcare Services Group, and some pharmacy services through PharMerica, and there's even a locked dementia unit for those with advanced memory issues, where extra safety's in place. Food menus aim to be nutritious and satisfying, and there's help with housekeeping and laundry, so daily chores don't get in the way. The place has had its problems though, with inspections finding 43 different deficiencies over the years, like some bathrooms that didn't have working call systems and hazards that could lead to accidents, and the staff has to work on making sure every area is safe and well supervised, especially given those same reports. The nurse turnover rate sits lower than the state average, with about 37.8 percent leaving compared to 47.1 percent statewide, but nurse staffing falls a bit short of the average, coming in at 3.37 nurse hours per resident per day when the state's number sits at 4.3, and that's something to think about. Since July 2022, Seth Anderson's managed the facility, which is directly owned by Pennant Healthcare, LLC, with The Ensign Group Inc as the indirect owner, and there's another connected location, Lake Mead Health and Rehabilitation Center, in Henderson, NV, making it part of a bigger system. The place wants to feel like home, and the staff stay ready to help residents regain strength or adapt, but like any large facility, there are things to watch for, and it helps to keep an eye on inspection reports and ask questions during a visit, especially about how they're fixing past issues.

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