Portofino Senior Apartments

    1001 Las Palmas Entrada, Henderson, NV, 89102
    3.3 · 9 reviews
    • Independent living
    AnonymousCurrent/former resident
    2.0

    Nice grounds, unsafe, costly, unmaintained

    I like the well-kept grounds, nice lobby and quiet community, and the staff are kind and knowledgeable - but they're clearly overworked and follow-up is poor. Apartments are small and basic, laundry is on the floors and often in disrepair, and some cabinetry/bath repairs go ignored. I've seen security and cleanliness problems in common areas (smoke, rodents, filthy laundry/pool at times, people loitering), plus steep rent increases that make affordability a concern. Caring staff and a pleasant setting don't overcome the safety, maintenance, and cost issues for me.

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    Amenities

    3.33 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.1
    • Meals

      3.3
    • Amenities

      3.2
    • Value

      1.3

    Location

    Map showing location of Portofino Senior Apartments

    About Portofino Senior Apartments

    Portofino Senior Apartments sits at 1001 Las Palmas Entrada Ave in Henderson, NV, right in the McCullough Hills neighborhood, and you'll find it's peaceful and private without much fuss. The community focuses on folks 55 and older and is built for independent living, assisted living, memory care, and home care, so it's got options for different needs. The apartments come in one-bedroom and two-bedroom layouts, and they're roomy with things like air conditioning, dishwashers, and even patios or balconies, and you'll find each unit has updated electronics and nice finishes, which makes things a little more comfortable, and you get laundry rooms on every floor. There's covered parking and garage spots to keep your car out of the sun, plus controlled access for safety, and even though you may not see all the usual big outdoor areas, the grounds are tidy, quiet, and well-kept, with resident garden beds for those who like to grow a few things or just spend time outside.

    The place is close to the 215 Beltway, which makes it easy to get around, and you can walk to dining, entertainment, and plenty of local spots if you like to get out, and it's in a part of town that's safe and welcoming, with federal protections for LGBTQ residents. The staff tries to keep things clean, friendly, and calm, treating everyone with kindness, and you'll notice that the building stays pretty quiet and secure day and night. For social life, they've always got something going on, a busy calendar with different activities to keep your mind and body active, and the community encourages neighbors to meet and look out for each other, which helps it feel more like home.

    For care, there are services set up for folks who need help with daily things-like bathing, dressing, or managing medicine-and there's trained staff around if something medical comes up. Meals get praise for being both healthy and tasty, and the place generally gets good feedback on safety, cleanliness, and the feeling of community. Amenities hit the marks a senior needs: you've got access to a pool, jacuzzi, and several comfortable community spaces, with most of the extras kept in good shape. Portofino does serve active, independent seniors mostly, and they aim to make life simple and comfortable, with room to socialize or just relax on your own, and you get a taste of luxury without being too fancy or hard to live in. The apartments don't allow pets, so folks with allergies or those who don't want animals around might find it a better fit, although there's mention of pet-friendly amenities, so there may be some exceptions or changes over time. Overall, Portofino Senior Apartments provides a steady, quiet place to live, putting the focus on security, comfort, and letting people age in place with the right kind of support when it's needed.

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