The Monarch at Henderson

    1750 West Horizon Ridge Parkway, Henderson, NV, 89012
    4.5 · 42 reviews
    • Memory care
    AnonymousLoved one of resident
    2.0

    Bright facility, caring staff, unsafe

    I loved the bright, new-looking facility and many staff were genuinely compassionate, engaging, and attentive, but my overall experience was marred by a money-focused culture, chronic understaffing and turnover, management/corporate issues, and safety/quality lapses (falls not noticed for hours, residents left wet, meds and basic hygiene problems, doors unsecured). Cleanliness and food were inconsistent, refunds and corporate communication were slow, and it's very expensive - wonderful caregivers at times, but unreliable systems mean I'd only recommend with strong caution and after thoroughly checking staffing and safety.

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    Amenities

    4.52 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.4
    • Meals

      3.6
    • Amenities

      4.0
    • Value

      2.3

    Location

    Map showing location of The Monarch at Henderson

    About The Monarch at Henderson

    The Monarch at Henderson sits over in Henderson, NV, and offers a mix of senior living choices like independent living, assisted living, and memory care, which can help many different folks depending on what they need, so families looking for a place where a loved one can stay as needs change might find comfort in that steady support, and the community works to create a strong sense of trust and contentment by offering what they call person-focused care and custom plans that look at each person's story, strengths, and challenges. They've put together a team with special programs, including the Valeo™ Memory Care program just for people with conditions like dementia, and they use the Salus™ wellness plan that tries to help people stay active in mind, body, and spirit-so people join in lifelong learning, music, art, spiritual activities, and social events, while getting help when it's needed through supportive, individualized care. Pets such as cats and dogs are welcome, so residents can enjoy that comfort, and a full-time activity director keeps folks busy with trips, outings, and field trips, which is nice for a change of scenery or for stretching the legs, if someone's up for it. The building's designed with seniors in mind, with open, light-filled spaces, a secure courtyard so people can spend time outside safely, and special memory care areas to help with orientation and safe wandering-there are also studio apartments that folks can decorate just like they want, and common areas where residents are encouraged to gather. On-site amenities include a beauty salon, fitness programs for strength and flexibility, and thoughtfully laid-out spaces for art and music. Care team members work closely with families and healthcare providers, and leadership focuses on adapting as needs change, so people can usually stay even as support requirements climb. Residents and family members have given the place strong reviews, and there's a system for checking community scores and ratings online, along with options to get details about pricing and apartment availability. No prices are published, but the staff will help people learn more. Support is offered for in-home care within the Henderson area, too, for seniors who'd rather stay where they are for as long as possible. The Monarch at Henderson has built up a reputation for listening, adjusting, and fostering well-being through physical, social, intellectual, and spiritual approaches without making big promises or pushing past what's practical.

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