Royal Springs Healthcare And Rehab

    8501 Del Webb Boulevard, Las Vegas, NV, 89134
    2.3 · 6 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Clean building, neglectful uncaring staff

    I moved my family member in hoping for decent care; the building and rooms are nice and the food can be good, but that's where it ends. Staff were often unresponsive and unprofessional-CNAs on computers, an LPN asleep at the station, delayed help that left patients wet or in soiled clothes, poor communication (voicemails unanswered, reps hung up), and signs of neglect leading to infection and inadequate care for a paraplegic. Overall it felt like a clean-looking hospital with horrible, uncaring service-I would not recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.33 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      2.2
    • Meals

      4.0
    • Amenities

      2.0
    • Value

      2.3

    Location

    Map showing location of Royal Springs Healthcare And Rehab

    About Royal Springs Healthcare And Rehab

    Royal Springs Healthcare And Rehab sits at 8501 Del Webb Blvd in Las Vegas, Nevada, and the place goes back to 1999, offering services as both a nursing home and a skilled nursing facility with 225 certified beds and a daily average of about 214 residents, and you'll find both short and long term care options, with rooms that come either private or semi-private, so there's some choice, you know, and they do assisted living and memory care for seniors, including those who need dementia care. The building's had some recent renovations, making therapy spaces a little bigger and adding places for recreation, and they've got modern touches like Wi-Fi, patios, game rooms, dining rooms, TV rooms, and a beauty salon or barbershop for folks who want that, plus there's a fitness area and activities room if you need to stay busy, and the staff aim to support recovery in comfortable living spaces.

    The place is led by Ms. JoeAnn Cole as CEO and Administrator, and it's a for-profit corporation that's owned half by Il Lee and half by Joan Lee, and has Lee Hospital Consulting Inc in managerial control, alongside several others like Odessa Barrera, Il Lee, Joan Lee, and most recently Mark Lopez since June 2024. On the care side, Royal Springs provides nursing care, skilled nursing, medication and oxygen help, and assistance for daily things like dressing and bathing, plus transport for residents, and they set up specialized diets if your health calls for them, as well as offering wound care, social services, psychological and nutritional support, and even respiratory therapy. Their team of expert nurses and doctors works together to build care plans for each person, so folks get physical therapy, occupational therapy, or speech therapy as needed, along with post-operative rehab and help with memory conditions.

    The place has a local reputation for being a main spot for rehabilitation in Las Vegas, and you'll see they focus on a holistic approach, not just treating one thing, but trying to cover a person's whole health and recovery, and for people wanting to look them up, there's a website with a homepage, a team section, an online contact form, and space for COVID updates. Royal Springs isn't BBB accredited, but the business does hold an A+ BBB rating through the Southern Nevada office, and its licensing and management records go back several years.

    Some recent inspections do show there are 54 noted deficiencies, including issues with nursing staff numbers, labeling and storing of drugs, and infection control, with two infection-related deficiencies mentioned in the reports, plus their nurse turnover rate sits at 48.8%, a bit above the state average, and nurse hours per resident per day are lower than average at 3.28 hours. The facility has what's called a special focus facility designation, which means it's under extra government review, and the business has had serious quality issues in the past, though it hasn't been formally flagged by the government. The team does include expert nurses and physicians who make comprehensive treatment plans, and there are both private and shared rooms, meals made for special diets, and many activities and amenities to use. Royal Springs's main aim is helping seniors recover, maintain their health, and get care in a setting that tries to feel as supportive as possible.

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